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Id914d6pndhc92r4wb5

Customer Service Representative (1547-097)

Rust-Oleum Brooklyn Park Full-Time
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Summary: Services customers by providing product and service information; resolving product and service problems.

Essential Duties & Responsibilities:

  • Responds to consumers, distributors, customers, field sales personnel and internal customers.
  • Interacts with all types of customers to provide information in response to inquiries about products, services and to handle and resolve complaints.
  • Supports assigned accounts and their requirements.
  • Reviews and releases open orders to ensure on time shipments and back order items are released asap.
  • Reviews and releases orders on hold to ensure on time shipments
Required Skills:
  • 1-3 years customer service/support experience
  • Strong Excel skills; SAP experience an added plus
  • Sound communications skills
  • Grace under pressure
  • Ability to handle interactions in a diplomatic manner
  • Excellent problem solving skills
  • Ability to multi-task
  • Familiarity with use of PC system for order placement, pricing and distribution and to obtain information relative to customers, orders and products.
Required Experience:

1-2 years experience in customer service role

1-2 years SAP experience

 

Recommended skills

Communication
Complex Problem Solving
Distributors

Location

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$56K
Below Avg. Average Above Avg.

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Customer Service Representative (1547-097)
Estimated Salary: $70K
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Job ID: 1547-097

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