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Company Contact Info
- Gulfport, MS
- Tanner Thibodeaux
- Phone: 5042182677
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Desktop Support Technician
TEKsystems, Inc • Gulfport, MS
Posted 1 month ago
TEKsystems is hiring a Desktop Support Technician in Gulfport, MS. This technician will be assisting our client with general IT support and will primarily be troubleshooting and helping close out escalated trouble tickets.
Primary responsibilities include:
- Troubleshooting all tickets escalated up from the level 1 help desk via ticketing system.
- Provide hands on support to end users in a Windows 7/10 & Office 365 environment.
- Support Dell, MAC & HP hardware.
- Troubleshoot VPN connectivity issues.
- installing and deploying hardware and software
- Image/reimage devices.
- Provide basic printer support such as install drivers.
- Remote in to end user's device & resolve issues.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.