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Director, Labor Relations & ER Policy job in Secaucus at Quest Diagnostics

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Director, Labor Relations & ER Policy at Quest Diagnostics

Director, Labor Relations & ER Policy

Quest Diagnostics Secaucus, NJ Full-Time

The Director, Labor Relations and Employee Relations (ER) Policy will manage labor relations activity including leading labor negotiations, interpreting, and administering collective bargaining agreements and grievance procedures, and building constructive union relationships.  The Director will be responsible for ensuring policies and procedures are reviewed and maintained, and will play a key role in developing communication tools and resources to support the Employee Relations Center of Excellence, Human Resources, and People leaders.   

The Director will be part of the Employee Relations COE leadership team and will focus on the following key areas:

Employee Relations Policy and Process

  • In partnership with Human Resources, COEs and legal, develop and maintain company policies, employment law, and other regulations in regard to HR, labor and employee relations matters.
  • Establish robust and scalable processes and systems to ensure effective employee and labor relations support within Quest.
  • Provide subject matter expertise in specialized regulatory areas (e.g. EEOC, ADA, OFCCP, FMLA, WARN Act, FLSA, trade unions, etc.).

Labor Relations

  • Administer the Company's labor relations policy subject to management guidance and approval.
  • Prepare collective bargaining agreement negotiation strategies, lead and conduct negotiations, and perform tasks necessary to finalize signed agreements.
  • Act as a focal point for M&A activities, including due diligence and integration.
  • Engage with legal, operations, and other stakeholders to monitor and ensure appropriate conduct of elections or other recognition processes.
  • Assist and support labor contract administration to include grievance resolution and arbitration advocacy, among other related tasks.
  • Review and evaluate collective bargaining agreements, provide analysis, identify risks, and develop solutions to mitigate risk and support operations.
  • Develop and maintain constructive union relationships.

Employee Relations Communications and Engagement

  • Develop and maintain a positive ER training curriculum and programs for HR & People leaders.
  • Review Employee Relations communications plans, and ensure effective alignment with key stakeholders.
  • Maintain current knowledge of relevant political, economic, legal, and market developments and trends.

Required Qualifications and Experience

  • Bachelor’s Degree in Human Resources, Labor Relations, or related field, or equivalent professional work experience.
  • At least 7+ years of labor negotiations experience as the chief spokesperson/1st Chair negotiator.
  • 7+ years of demonstrated experience accurately interpreting and applying employment policies and procedures in a large, complex organization.
  • Strong experience with all aspects of labor relations, including knowledge of the National Labor Relations Act and other labor regulations, acts, or laws.
  • Detailed understanding of union organizing campaigns and recognition processes; the collective bargaining process, multi-employer bargaining, and contract negotiation; labor contract interpretation and administration, handling of grievances, mediation and arbitration; business acquisition and divestiture; NLRB proceedings; and constructive engagement with labor organizations.
  • Ability to leverage a collaborative and supportive approach to lead and motivate teams and end-to-end management of negotiations.
  • Strong ability to build relationships across all stakeholders to drive ER strategy.

Required Competencies

  • Proven ability to balance multiple priorities, partners and work streams.
  • Strong facilitation and business partnership skills.
  • Effective communication skills.
  • Demonstrated ability to influence others
  • Strong analytical, project management, initiative, and creative problem-solving skills.
  • Travel : Between 25-50%

Recommended Skills

  • Administration
  • Analytical
  • Business Acquisition
  • Collective Bargaining
  • Communication
  • Contract Negotiation
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Job ID: 2022-26559

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