Night Auditor

Posted 3 months ago

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and preferably has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Respond to guest inquiries, process reservations and check-ins alongside other front desk agent tasks as required.
• Close business day and start new.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Provide exceptional service to all hotel guests during their stay.
• Process additional administrative, bookkeeping, and accounting procedures as required.
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.

Qualifications

• Able to work overnight shifts.
• Excellent customer service and communication skills are required.
• Some college is preferred but a high school diploma or equivalent is required.
• Requires a flexible schedule that allows for overnight shift hours.
• Experience in the hospitality industry or guest services is preferred, but not required.
• Must be computer proficient; experience with accounting or reservation software is a bonus.

Compensation

$13.50 - $14.50 hourly

Great environment to work in, we are looking forward to adding you to our LQ family!