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Lead Pharmacy Technician - Oncology - Carlsbad, CA

UnitedHealth Group Carlsbad Full-Time
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Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

As a Lead Pharmacy Technician - Oncology, your contributions will extend beyond fulfilling prescriptions. You’ll incorporate your knowledge of specialty and oncology medications to provide pharmaceutical information on chemotherapy regimens and help patients get their medications quickly and accurately. You will also be responsible for managing patient and provider caseloads as well as troubleshooting insurance issues. Along the way, you’ll discover the training, support and career opportunities you’d expect from a Fortune 6 leader.

Primary Responsibilities:
  • Interpretation and data entry of physicians' prescriptions, verify reimbursement eligibility, create orders and help patients manage their shipments.

  • Processes prior authorization, medical necessity, and financial assistance to help patients start therapy as soon as possible.

  • Work with procurement team to establish optimal inventory levels and ensure successful, timely shipments of oncology orders.

  • Establish and develop rapport with patients and prescribers to cultivate an effective working relationship

  • Resolve patient, prescriber, and client issues (including but not limited to issues related to insurance, delivery, stock, urgent orders, and other related pharmacy tasks)

  • Correspond with patients and providers through both inbound and outbound calls

This role is equally challenging and rewarding. Strong attention to detail and computer skills are required as you prepare and process oncology orders for fulfillment. It’s a fast paced, high volume environment which requires exemplary multitasking skills and accuracy is essential. The role also requires you to monitor products that have been recalled to ensure safety protocols are followed.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

  • High School Diploma or GED
  • 1+ years of oncology experience 
  • 1+ years of data entry experience  
  • 1+ years of experience as a Lead Technician
  • Unrestricted CA Pharmacy Technician License OR National Pharmacy Technician Certification   

UnitedHealth Group is working to create the health care system of tomorrow. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: health care, healthcare, Managed Care, Pharmacy Technician, Optum, OptumRx, UnitedHealthcare, pharmacy, pharmacy technician license, UnitedHealth Group, retail pharmacy, San Diego, Carlsbad


Recommended skills

Client Rapport
Prior Authorization
Computer Literacy
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