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Senior Director

The Jewish Board of Family and Children's Services Inc. Manhattan Full-Time
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Preventive Services help keep children safe from abuse, neglect and maltreatment and help them remain at home and in their communities. We partner with at-risk families by assisting them to develop the skills to manage crisis and maintain safety and stability by offering a range of clinical and concrete services to help them thrive.  Our culturally competent staff addresses the individual needs of the child, each family member residing with the child, and their social economic environment. Families are seen primarily in their homes and communities.


The Senior Director provides leadership and oversight for assigned Preventive Service Programs.  He/She has responsibility for the clinical, operational, fiscal and administrative functioning of assigned programs. The Senior Director supervises assigned Program Directors and works closely with program staff and other preventive directors.  He/She supports and implements the agency’s initiatives and projects; this includes continuous quality improvement outcomes work.  Depending on the size and structure of assigned programs, the Senior Director may also function as the Program Director of 1 or more Preventive Service Program(s). The Senior Director will work effectively with State and other regulatory bodies, community providers and internal agency programs.

Core Competencies

  • Strong interpersonal and team building skills

  • Ability to work under pressure in a calm and reassuring manner

  • Advocate for racial, cultural and gender equity

  • Work from a strength based perspective with families and staff

  • Ability to identify gaps in services and develop plans to address them

  • Knowledge of child welfare and at least one model intervention

  • Strong clinical, risk assessment and safety planning skills

  • Knowledge of budgets and effective operational and administrative strategies

RESPONSIBILITIES include but not limited to:

  1. Provide ongoing supervision to assigned directors.

  2. Visit program sites to monitor compliance with regulatory standards and staff wellbeing.

  1. Collaborate with inter agency departments on programmatic, fiscal and human resources related issues
  2. Ensure programmatic systems are in place to meet client service delivery needs.
  3. Assists programs in utilizing established, effective interventions to achieve defined and meaningful outcomes
  4. Provides leadership and vision to assist programs in achieving goals, continually improving performance and meeting challenges proactively and effectively
  5. Periodically review chart documentation to ensure progress notes meets regulatory standards 
  6. Ensures appropriate training and supervision is provided to all staff; may develop and provide training
  7. Respond to opportunities to expand service delivery options.
  8.  Help develop and implement  new programs, projects and initiatives
  9. Ensures relationships with partners and community groups (family voice) are established and maintained.
  10. Ensures compliance with internal and external policies, procedures and regulations
  11. Ensures development and adherence to program budgets and maintains programs’ fiscal viability
  12. Collaborates with directors and other JB programs/departments to solve problems and issues
  13. Utilizes data to inform planning, service delivery and overall management
  14. Participates in agency and external committees, coalitions and initiatives
  15. Oversee and ensures that quality services are provided
  16. Delegate and monitor tasks as needed.
  17. Ensure program staff attends ACS Workforce Institute trainings as required.
  18. Monitor Performance Based Funding targets for programs.
  19. Work with HR to ensure staff vacancies are filled in a timely manner.
  20. Ensure staff meetings and weekly supervision are held as scheduled.
  21. Participate in the development and implementation of annual Quality Improvement Project.
  22. Provide coverage as needed.
  23. Actively participate in disposition conferences.
  24. Responsible for risk management, including identifying, addressing and tracking high risk in clientsand program operations

  25. Performs all other duties assigned.




  • Master’s Degree in in Social Work, Psychology, Counseling or a related subject area.

  • NYS Clinical License, including LMSW, LCSW, LCAT, LMHC, or LMFT.LCSW preferred.


  • 3 years of experience as a Director OR

  • 5 years of experience as an Assistant Director or like title in a child welfare program AND

  • 3 years of experience as a Supervisor in a relevant setting, preferably preventive services or in a program utilizing an EBM used by preventive services.

OTHER REQUIREMENTS: Agreement to work a flexible schedule and be on-call, as needed. Off-site community and home-based work and travel required.  Strong administrative, writing and computer skills are required.  Some previous knowledge of child welfare and clinical work with families.


Bilingual/bicultural. Family systems theory and application.  Training and experience in NYC/NYS preventive services and/or one or more of the models used by Jewish Board Preventive Service Programs.


Skills required

Performance Management
Training And Development
Senior Professional In Human Resources
Workforce Planning
Industrial Relations
Succession Planning
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