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FC Production Supervisor (3-11:30 PM)

OTC Direct, Inc. La Vista Full-Time
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As our Fulfillment Center Production Supervisor, you will be responsible for supervising staff members in all aspects of the personalized order fulfillment process to ensure timely and accurate processing of customer orders. 

Essential Functions: 

  • Interacts daily with assigned staff in a supervisory capacity to maintain adequate staffing levels and consistent work flow to ensure all orders are processed accurately, timely and without damage
  • Coaches, trains, develops and counsels employees daily on XP standards and principles to achieve maximum performance and to meet minimum performance, accuracy, and on-standard percentages according to the policies and procedures of XP 
  • Timely completion of administrative duties to include; attendance and performance tracking, documentation of employee relations issues, recommendation of disciplinary action, staff scheduling and rotation of job duties
  • Responsible for the direct supervision and development of up to 50 employees 
  • Investigates and completes accident/incident reports. Follows up with injured employees on light duty status to ensure compliance with physician restrictions
  • Completes annual performance evaluations on direct reports and recommends merit recognition 
  • Motivates and communicates with associates to ensure specified operational goals are met 
  • Works with and safeguards confidential information on a daily basis 
  • Closely monitors accuracy/error rates within assigned areas and addresses at appropriate intervals 
  • Occasionally demonstrates proper procedures and/or to assist in maintaining workflow through a zone 
  • Communicates frequently with support areas to include Inventory, IT and other FC operations/shifts 
  • Ensures compliance of and holds associates accountable for all established procedures
  • Analyzes production reports to identify areas of success and opportunity
  • Works in a performance management environment
  • Promotes an environment that encourages employee engagement
  • Ability to be CPR and first aid certified preferred
  • Actively participate in Impact plans and work to improve the engagement of employees
  • Maintains regular and predictable attendance
  • Abides by all policies and procedures of Oriental Trading Company

Here’s what you need to join the fun:

  • High school diploma or equivalent combination of education and experience
  • Two years supervisory experience in a multi-flow production environment preferred
  • Product knowledge and familiarity with production process preferred
  • General computer experience required (MS Office & AS400 applications preferred)
  • The ability to communicate and understand English in written and verbal form
  • Excellent verbal and written communication skills
  • Basic math skills
  • Ability to multi-task
  • Must be able to work with multiple technology platforms
  • Must be able to work independently

To apply in less than ten minutes click the “Apply” button or view a complete list of our current openings at URL blocked - click to apply

To apply in less than ten minutes click the “Apply” button or view a complete list of our current openings at http://www.myotccareer.com

To apply in less than ten minutes, log in to Ultipro.
• Click on the “Myself” tab
• Click on the “My Company” tab
• Click on “View Opportunities” from this section

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So grab this opportunity and transform the “daily grind” into a thriving career, where fun is all in a day’s work! 

Oriental Trading Company, a Berkshire Hathaway Company  (URL blocked - click to apply), the nation’s leading direct marketer of value-priced novelties, toys and party supplies welcomes talented, motivated people who want to build a meaningful career and Make The World More Fun! 



Skills required

Ensure Compliance
Technical Support
Problem Solving
Provide Direction
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Oriental Trading Company is the nation's largest direct retailer of value-priced party supplies, arts and crafts, school supplies, toys and novelties. The company has been recognized as one of the Top 20 Internet Retailers based on customer satisfaction.

We began in 1932 as one of the nation's first wholesalers of value-priced novelties and gifts. We became a major supplier to the U.S. carnival trade in the 1950's before expanding in the 1970's by using catalogs and direct marketing to target consumers, retailers and businesses. In the 1980's, our first toll-free telephone number and seasonal catalogs brought continued growth. As the Internet grew in popularity in the late 1990's, we found a new way to reach its ever-growing number of customers.

Warren Buffett's Berkshire Hathaway saw tremendous value and growth opportunity in OTC and made the decision to purchase our company in 2012. Operating from the Berkshire Hathaway philosophy, we acquired MindWare Holdings, Inc. in 2013 and Smile Makers in 2014. Mind Ware is a manufacturer, wholesaler, and direct retailer of "brainy toys for kids of all ages" that complements the OTC family of educational products. Smile Makers is the leading brand catering to the dental and health care markets, helping to expand the consumer reach for both Oriental Trading Company and Smile Makers.

Today, we continue to serve customers through colorful catalogs and the Internet. We offer more than 40,000 products to meet the needs of businesses, not-for-profit organizations, individuals, schools, churches and teachers.

We are headquartered in Omaha, Nebraska which is also home to four Fortune 500 companies. Forbes Magazine ranked Omaha sixth on the American's Most Livable Cities list based upon employment, income growth, cost of living, and arts and leisure opportunities.

We employ approximately 2,000 employees at several locations in the greater Omaha metropolitan area and are a strong, growing and entrepreneurial company. A recipient of the prestigious Omaha 25 Awards for Corporate Citizenship and the National Communitas Award for Corporate Social Responsibility - Making A Difference, we work hard to make the world a better place to live, work and play.

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