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Help Desk III

American Cybersystems, Inc. (ACS Group) Sylmar Full-Time
$18.00 - $20.00 / hour
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Help Desk Technician Needed - APPLY NOW!

  • Looking for a Help Desk Support that will be assisting customers who are having basic operation problems and system malfunctions, also he/she will receives customer problem reports and answers same under the guidance of Second Level, answer questions regarding system procedures, on-line transactions, system status and downtime, relays messages sent to or received from customers in a timely manner.

THE IDEAL MATCH WILL MEET THE BELOW REQUIREMENTS:

  • Help Desk Experience
  • Should have good verbal and written communication skills.
  • Must have intermediate-level proficiency in verbal and written skills; technical/mechanical aptitude, and organizational skills.
  • Available to work FIRST SHIFT(7:00 AM TO 4:00 PM)
  • Local to the work location - Sylmar, California 91342
  • Available to interview with 24/48 hours notice

DETAILS ABOUT THE CONTRACT POSITION:

  • 6-12 months contract duration, temp to perm
  • $18.00 to $20.00 based on experience
  • Benefits Package available for enrollment
  • 40 hours per hour, plus selective OT

WHY SHOULD YOU APPLY?

  • This is an American Fortune 500 company and global supplier of paints, coatings, and specialty materials.
  • This is a perfect entry-level opportunity to put your foot in the door with a leader in the chemical industry, growth possibilities included.
 

Recommended skills

Problem Management
System Procedures
Program Electronic Review Management (Labor Certification)
Written Communication
Verbal Communication
Relays

Location

Salary Details

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$19
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Help Desk III
$18.00 - $20.00 / hour
Estimated Salary: $91K
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Job ID: 173775

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ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. ACS Group conducts business through five operating brands – AIC, Analysts, ComforceHealth, MassGenics, and HireGenics – each with a specialized business focus. Our operating brands have provided targeted services and solutions for more than 50 years. ACS Group has grown to over $700 million in revenue with more than 12,000 employees and consultants worldwide. Recognitions include: #1 Largest Minority-Owned IT Consulting Company in the U.S. (2016 SIA); Inavero’s Best of Staffing® Client Diamond Award (2017). ACS Group is a certified MBE organization, and operating brand, HireGenics, is an NMSDC Corporate Plus® member. Headquartered in Atlanta, Georgia, ACS Group has offices across the U.S., in India, and an international presence in Canada and Latin America.

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