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Technical Support Specialist

Strategic Staffing Solutions Decatur, IL Contractor
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Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions Company with 28 years’ experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries.  A privately held, financially strong, woman-owned company, S3 is a full service IT firm, with 24 major market locations in the U.S!

Job Title: Technical Support Specialist

Duration: 4 month contract

Location: Decatur, Illinois 62523

To apply: Please email your resume in Word Format to Johnnie Kaapuwai at: [ Link removed ] - Click here to apply to Technical Support Specialist and Reference Job Order #: 154295 or Click the Apply Button.

Strategic Staffing Solutions (S3) seeks a Technical Support Specialist for a 4 Month Contract at one of our top Fortune 500 companies. This position requires that the selected candidate be located in Decatur, Illinois  

Job/Role Description:

Need personnel to assist with logistics – basic synopsis of duties: 
o    Unboxing the devices (have multiple boxes for each device) 
o    Powering up devices 
o    Loading EpochField on the devices 
o    Recording documentation regarding barcoding so that we can provide to Digital Management 
o    Reporting back to me or one of the key business leads regarding status on the unboxing efforts 
o    This is not highly detailed work, just the same process repeated over multiple locations

The team will be responsible for the following activities:

  • Ensuring the devices have the appropriate programs
  • Verifying the devices turn on and off
  • Ensuring the required device QC has been completed (all required components of devices are packaged together)
  • Providing MMV project team status updates and progression
  • Verifying the correct quantity of devices have been delivered to locations
  • Assisting with unboxing of materials as necessary
  • Recording device numbers for translation back into System of Record for device information
  • Contacting the requisite training team regarding device hand-off (as required)
  • Providing updates to the various OCs and supervisors regarding any pre-training related information/logistics


  • Must be eligible to work in the US


Strategic Staffing Solutions (S3), based in Detroit, Michigan, prides itself on being an international, woman-owned, $260 million IT and Business Services Corporation. We are ranked 16th among the largest staffing firms in the US by Staffing Industry Report and are one of five companies nationally certified as a Charter Partner with Staffing Industry Analysts.  S3 provides IT consulting, customized project solutions, vendor management programs and executive search services to financial institutions, insurance, energy, oil/gas, telecommunication, government, retail and health care industries worldwide.  We have more than 2,700 consultants and 31 offices in the US and Europe.S3 is also proud to be nationally recognized as both a Military Friendly and Military Spouse Friendly Employer.

As an S3 employee, you’re eligible for a full benefits package which may include: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Vacation Package, Life & Disability Insurance Plans, Flexible Spending Accounts, and Tuition Reimbursement.

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to: Set the bar high for what a company should do, Create jobs, Offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.

Strategic Staffing Solutions is an Equal Opportunity Employer


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Job ID: BHJOB19166_154295


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