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Crew Chief /Hourly shift manager job in Pittsburgh at IHOP

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Crew Chief /Hourly shift manager at IHOP

Crew Chief /Hourly shift manager

IHOP Pittsburgh, PA (On Site) Full-Time
Crew chief might perform the same tasks as employees while having the authority to manage co-workers in the absence of an assistant or general manager. Shift Managers are responsible for resolving an issue and ensuring work is completed on schedule within a shift. Shift Managers responsibilities may include:
  • Assigning team members with tasks to be completed each shift
  • Setting performance metrics for team members and work with team members to ensure all metrics are met
  • Properly resolving problems and troubleshooting issues as they arise without the direction of management
  • Managing multiple projects as well as staff members
  • Reporting to the assistant or general manager and meeting with management to review goals and metrics
  • Maintaining a work environment that meets company, state and federal safety and employment guidelines

Company Information
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant - a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Recommended Skills

  • Metrics
  • Performance Management
  • Problem Solving
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