Support Staff - Keystone Hall job in Nashua at HARBOR HOMES, INC. DBA HARBOR CARE

Job Title:              Support Staff – Keystone Hall

Location:              77 NORTHEASTERN BLVD

   Nashua, NH, 03062

Employee:             (Shifts available based on business needs)

Shifts:                     Shifts and Pay Rates:

   1st Shift:  $16 per hour –  7:00am – 3:00 pm

   2nd Shift: $17 per hour  -  3:00pm – 11:00 pm

   3rd Shift:  $19 per hour  -  11:00pm – 7:00 am  

Job Category:     Support Staff

Contact:              Peace Seninde

Phone:                

Email:                   [ Email address blocked ] - Click here to apply to Support Staff - Keystone Hall

Website:             [ Link removed ] - Click here to apply to Support Staff - Keystone Hall

Location:               Nashua, NH

 The Job:

Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Support Staff –  to help further our mission. 

About Harbor Care:

Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners.  Harbor Care is the [ Link removed ] - Click here to apply to Support Staff - Keystone Hall of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations.  Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.

Benefits:

At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life’s challenges.

About Keystone Hall:

Keystone Hall is a program of Harbor Care in Nashua, NH. The Agency provides comprehensive inpatient and outpatient substance abuse treatment to adults, youth, and families in New Hampshire.

Keystone Hall's Mission: To provide comprehensive substance use treatment and recovery services to individuals and families in a supportive environment while providing a strategic framework for substance use prevention in New Hampshire.

Job Summary:

This position reports directly to Program Managers and may provide behavioral interventions to persons with serious and persistent mental illness.

The Support Staff – duties shall include, but not be limited to; assisting with apartment inspections, assisting with in-office paperwork, ensuring receipt of treatment plans and following-up with phone calls of treatment plans, assisting with scheduling Functional Support Services (FSS), and providing direct mental illness management services to clients as assigned and approved by Program Manager.

Basic Qualifications:

• Bachelor’s Degree in Education, Psychiatry, Counseling Psychology, and/or Social Work is required
• Minimum of 1-year experience in a related field such as Mental Health or Substance Use Disorders
• Computer skills required
• Valid drivers license
• Ability to pass Medicine Administration Training

Preferred:

• Knowledge of major mental illnesses and appropriate treatment interventions.
• Knowledge of Substance Use Disorders.
• Knowledge, understanding and application of appropriate treatment interventions and ethical standards.
• Knowledge of HIPAA (Health Insurance Portability and Accountability Act).
•   Candidate should possess sound judgment and excellent boundary skills.

Knowledge/Abilities/Requirements:

• Ability to interface well with others.
• Physical requirements include ability to extend hand(s) and arm(s) in any direction; pick, pinch, type or otherwise work primarily with fingers.
• Ability to express or exchange ideas by means of the spoken word.
• Ability to perform repetitive or routine duties working from detailed instructions and under standard procedures.
• Requires making decisions.
• Ability to work with frequent interruptions and respond appropriately to unexpected situations.
• Ability to assist consumers in accessing community services (transporting to other agencies etc)

Essential Duties and Responsibilities:

• Administer or observe the passing of medications.
• Ensure safety and well-fare of all residents and clients.
• Follow appropriate procedures for emergency response.
• Notify on-call manager immediately of any urgent/emergent issues or incidents.
• Treats all residents and colleagues in a positive and professional manner.
• Primary functions include activities in which incumbent must convey detailed or important spoken instructions to clients, and coworkers.
• Assist with in-office paperwork, data entry and/or copying.
• Assist with consumer file maintenance. Assist with compiling data for and/or assist with writing grants for the program.
• Attend staff meetings and/or trainings as required.
• Complete any other special projects assigned by Program Manager (or designee).
• Other duties may be assigned. 

Harbor Care’s Commitment:

Model and enforce the “Red Carpet Treatment” among staff and clients comprised of the following:

• Earn our clients' trust
• Build long-term relationships
• Give Clients the best possible experience to make them feel like they're coming to a place they belong
• Provide the best quality of service
• Treat every Client with dignity and respect with each encounter
• You will prioritize communication from any Harbor Care employee seeking help for a client.

Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.