Provides strategic leadership, management and direction to the Database Platform teams, ensuring optimal DB Platform operations across people, process and technologies.
Establishes and enforces Database Platform policies, standards, processes, and procedures to ensure compliance
Establishes and monitors key performance indicators and service level objectives for continually improving the performance and availability of Database Platforms.
Oversees the monitoring, maintenance, upgrade and administration of all database platforms to achieve a great customer experience, system availability, performance, and security objectives.
Reviews performance and capacity of Database Platforms to manage the optimization of operating costs, improve operational efficiency, increase reliability and performance, productivity levels, and upgrade requirements.
Responsible for database disaster recovery and data replication, including planning, documentation, implementation and failover testing.
Manages 3rd party vendors and service providers; performance and SLA’s, incident handling and issue/problem resolution and escalation
Leads the assessment/evaluation of emerging Database platform technologies, cloud strategies, and upgrade options in partnership with key stakeholders.
Is seen by Application Development teams and business partners as a strategic partner in supporting their respective roadmaps and driving alignment on strategy goals.
Communicates clearly and precisely with all levels of the company. Ensures that key business and IT plans/vision are disseminated through their organization.
Implements strategies to attract, retain, motivate and develop talent in their organization.
Responsible for all employee performance-related activities, including performance reviews and any disciplinary recommendations. Makes compensation decisions.
Directs teams, ensuring they are working together effectively.
Partners with and integrates across other areas of the company, resolving conflicts and managing competing priorities.
Supports the project team to ensure success, includes removing roadblocks and helping the team to navigate the organization. Identifies when additional funding and/or resources are needed based on scope changes.
Manages and resolves client issues, including competing demands, sensitive situations, and conflicts within their organization and/or with other teams.
Builds and maintains key partnerships and alignment across both application development and infrastructure teams in order to ensure we provide the most optimal DB performance.
Develops department budget and ensures budget objectives are achieved through managers and other team members, manages budget expenditures during the year, including trade-offs between areas, and re-prioritizes as necessary.
Qualifications & Requirements:
Strategic thought leadership
Strong collaboration & synthesis skills
Exceptional communications skills (verbal, written, illustrative/diagrammatic)
Builds strong business relationships across the organization
Flexibility/adaptability in a fast pace environment
Retail & Ecommerce experience is preferred
10+ years of relevant experience and a Bachelor’s degree, preferably in Computer Science or Engineering
Demonstrated ability to build quick alignment, driving to decisions, influencing without positional power, and collaborating to produce improved outcomes