0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Business Readiness Specialist, VP at Citigroup

Business Readiness Specialist, VP

Citigroup New York, NY (Onsite) Full-Time
**Business Readiness Specialist (VP)**

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explain what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background, and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

**Position Objective**

The Global CCB business is dramatically transforming its digital banking and product platforms by building a holistic client experience channel called Gateway. The Gateway team's mission is to be the best and provide the best digital banking experiences for commercial clients around the Globe. We are reimagining how commercial banking is conducted today by digitally enabling key interactions as well as offering clients innovative product management and payments solutions that increase their efficiency and profitability while allowing them to focus on growing their business. We are focused on delivering sustained, long-term business benefit to CCB by accelerating our progress towards being an industry-leading digital commercial bank.

The Gateway team is delivering a new one-stop-shop engagement channel to serve the complex digital needs of a very diverse client audience across several digital touch points (clients onboarding, desktop, mobile, API). The Global Gateway Business Readiness specialist will play a critical role in partnering with the journey owners, business owners, technical partners and operation partners on the successful deployment and rollout of digital Client journeys on CCB Gateway.

**Key Responsibilities**

+ Leading the deployment and business readiness of the country rollouts of all Client fulfilment journeys, maintaining a common digital CCB standard across journeys and geographies

+ Documenting business processes and re-engineering existing processes to align to the new Digital Operating Modes

+ Project manage detailed business plans with key milestones and rigorous tracking to ensure successful implementation of the Global Digitization strategy and ensuring communication of progress to senior management.

+ Coordinate the User Acceptance Testing by local businesses of upcoming digital client journeys

+ Liaise with the local countries to manage the deployment of digital solutions including training and process/procedural updates

+ Coordinate the pilot rollout of the digital journeys with CCB Clients and assist the local businesses to commercialize new journeys

+ Partners with Product Marketing on the Regional Go-To-Market strategy (e.g., pilot, roll out approach) and Commercialization

**Development Value**

In this new role, you'll be front and center to developing a world class business product for Citi's existing client relationships and prospective client base across its extensive global network. You'll work with a growing team of enthusiastic people who love to collaborate and drive innovation. You'll experience the power of Citi's network by gaining global exposure and interacting with on-the-ground expertise across our global footprint.

You'll master balancing short-term objectives with long-term strategies by working closely with internal and external stakeholders. You'll be a part of an institution that works every day to help clients meet the world's toughest challenges and embrace its greatest opportunities.

**Job Qualifications**

**Knowledge Experience**

+ At least 5+ years' work experience in project management

+ Experience in commercializing new products and solutions

+ Successful record in working within matrix organization and cross borders project

+ Strong analytical skills and direct experience with process management and workflow systems

+ Experience working in Agile

+ User experiences from both a corporate and consumer standpoint


+ Understanding of commercial banking products and how these can impact corporates

+ Extreme attention to detail and interest in operating in a multifaceted, fast-paced environment

+ Highly focused, able to rapidly determine and communicate key priorities

+ Strong execution skills


+ Client-centric mindset and experienced presenter

+ Excellent, confident communication skills, both written and verbal

+ Creative and able to synthesize complex messages and partner with cross functional teams

+ High energy, passionate and dynamic self-starter

+ Motivated, result-oriented approach to business with an appreciation for targets and deadlines

+ Strong inter-personal skills, able to advocate a position and win people and teams over


+ Minimum 8 years' total work experience

+ Bachelor's degree in Financial Engineering, Mathematics, Data Science, Business, Engineering or other quantitative field.

+ At least 3 years of project management experience in financial digital experiences and driving their adoption

+ Domain experience in Client onboarding highly desired, including knowledge of relevant risk trends, technology, industry standards and vendor landscape

+ Technical background and/or strong technical competency a plus

+ Comfortable manipulating data and using data to make decisions

+ Passionate about the client experience, open to new ideas and new ways of doing things

+ Strong communication skills, both verbal and written - must be able to "sell" to others and easily summarize & simplify complex concepts

+ Strong influencing skills and ability to build relationships at all levels of seniority across a matrixed organization a plus

+ Proficient problem solver, can remove obstacles with minimal involvement from seniors

+ Has a sense of urgency, thrives in a rapidly evolving environment


**Job Family Group:**

Business Strategy, Management & Administration


**Job Family:**

Business Administration


**Time Type:**

Full time


**Primary Location:**

New York New York United States


**Primary Location Salary Range:**

$137,610.00 - $206,420.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi ([ Link removed ] - Click here to apply to Business Readiness Specialist, VP .

View the "EEO is the Law ( " poster. View the EEO is the Law Supplement (\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement ([ Link removed ] - Click here to apply to Business Readiness Specialist, VP .

View the Pay Transparency Posting (\_%20English\_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Recommended Skills

  • Acceptance Testing
  • Agile Methodology
  • Analytical
  • Attention To Detail
  • Business Processes
  • Communication
Apply to this job.
Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 2418712139

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.