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New Patient Coordinator

Medix Boston Full-Time
$16,000.00 - $18,000.00 / year
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New Patient Coordinator

Are you looking to make a career change? Do you want to work with a highly reputable organization? Medix had the opportunity for you!

New Patient Coordinator - Healthcare - Scheduler - Administrative Assistant

New Patient Coordinator Job Description

Daily Responsibilities:

  • Provides administrative support and coordination for all aspects of patient care for both new and/or established patients.

  • Appropriately arranges resources to support the highest standard of patient experience and visit, i.e. arranging interpreter services.

  • Answers telephone calls, as appropriate for new and/or established patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.

  • Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills.

  • Provides program specific information to callers and refer calls as necessary.

  • Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines.

  • Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments.

  • Assists in processing paperwork associated with clinical care including: insurance claims, disability forms, and medical equipment forms.


  • Bachelor's Degree

  • Administrative experience


  • Location: Boston, MA

  • Schedule: M-F, 8:30am-5:00pm

  • Direct hire

  • Salary determined by client

New Patient Coordinator - Healthcare - Scheduler - Administrative Assistant

Bachelor's Degree, administrative experience

Recommended skills

Setting Appointments
Health Care
Critical Thinking
Clinical Works


About the company

Salary Details

This salary was provided in the Job Posting.
Yearly Salary
This salary is below the average salary range of $33,280-$107,680 for this role in this location

Career Path

See the next step in your career
New Patient Coordinator
$16,000.00 - $18,000.00 / year
Estimated Salary: $40K
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Job ID: 89514


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