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  • Springfield, MA

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Customer Service Representative

Rose International • Springfield, MA

Posted 2 months ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Customer Service

Job Description

•*C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Title: Customer Service Consultant 3
Start Date: 04/15/2019
End Date: 09/05/2019
Location: Springfield, MA

Duties:
Responsible for performing data entry to prepare cases for medical history interviews. This position requires the ability to multi-task in a fast paced environment. Primary customers are external clients, underwriters and advisors. This position includes a multitude of business deliverables that have direct impact on the Life New Business and underwriting cycle time.

Responsibilities
• Research, prepare forms needed for Personal History Interviews and process within an appropriate time frame.
• Send client notifications via email/texting.
• Supports department and follows organization and department procedures to complete tasks in a timely manner.

Skills:
• Medical Terminology Knowledge a plus Extreme Attention to Detail Customer Service Skills Data Entry Experience Highly Motivated Outgoing and Tenacious - to handle a large amount of work in a short time and want to continue to learn additional functions to the position.
• Ability to be a self-starter to take on the next step of a process without being directed Billing and Contract Experience

Education:
• High School Diploma Required.
• Bachelors Degree Preferred.

Required Skills:
• Customer Service
• Detail Oriented
• Medical

Languages:
• English, Read, Write, Speak       #CBRose# Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
Job ID: 310969
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