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Customer Service Representative

OfficeTeam • Madison, NJ

Posted 17 days ago

Job Snapshot

Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal


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Job Description

Ref ID: 02750-0010203472

Classification: Customer Service

Compensation: DOE

Our client located in Mountain Lakes, New Jersey is seeking Call Center Representatives to join their telemarketing team! The Call Center Representative will be working in a high volume department, responsible for cold-calling customers off of a queue in order to schedule appointments for hearing tests. This position requires candidates who are diligent workers and are comfortable cold-calling and speaking with customers throughout the day. This company is growing FAST and they are looking for the right candidates to continue to grow the business. This role requires HEAVY outbound calls, a high volume of scheduling and requires driven individuals who are looking to make both an hourly pay as well as potential commission. Hours: the office is open from 8AM-8PM, will work 8 hour shift within those hours. MUST be flexible. Monday-Friday with two Saturday's a month. Schedule is always given in advance. If you or anyone you know may be interested, our client is looking to move quickly! Please pass along an updated resume to [Click Here to Email Your Resumé]

Job Requirements

- Demonstrated experience performing extensive research to resolve complex customer inquiries - Strong problem solving and analytical skills - Basic knowledge in computer software programs and office equipment - Solid understanding of customer service - Microsoft Excel experience - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Excellent customer service and office administrative skills - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Strong communication and interpersonal skills (verbal, written, and listening) - 2+ years experience of proven performance in a goal-driven customer-focused environment desired If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 02750-0010203472
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