Job Number: 480746
Customer Care Representative
Our client in Libertyville is seeking a Customer Care Specialist to join their team.
Hours: Monday-Friday 8:00am-5:00pm
What's in it for you?
--Tuition reimbursement available ($5,000 per semester), as approved by management, once permanent.
--Business casual dress code during the week with jeans on Friday.
--Team outings, including a volleyball league.
--Flexibility to work one day per week from home, once permanent.
--Three days annually allotted for volunteering at a non-for-profit of your choice.
--Monthly birthday and anniversary celebrations.
--Summer company-wide picnic, Halloween and holiday party.
--Opportunity to move into other departments within the company: human resources, accounting, treasury, operations, supply chain, logistics, etc.
--2+ years of customer service experience.
--Proficiency in Microsoft Office Suite.
--Strong verbal and written skills.
--Associates degree preferred but not required.
--Manage all inbound calls and requests through the inbound queue.
--Send product samples and schedule follow-up for internal team as necessary.
--Maintain up to date product knowledge to insure appropriate processes are followed.
--Maintain accurate patient records within current operating system.
--Document all necessary quality issues in accordance with the prescribed process.
Advanced Resources is a talent solutions organization headquartered in Chicago providing staffing, consulting, and workforce solutions nationwide. Our goal is to help people move their careers forward and help businesses solve their most complex challenges. Thanks to our commitment to providing an exceptional experience for both our clients and talent, we are a perennial winner of the prestigious Best of Staffing® Diamond Award. By placing our team, clients, and talent first, every day we make a difference.
Advanced Resources is part of the Advanced Group, a talent acquisition and management, consulting, outsourcing, and professional services organization.
It is Advanced Group's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available.