Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Retail Customer Service - Seasonal - Work at Home

SYKES - @ Home Dover Seasonal/Temp
Apply on company site

Work at Home - Seasonal Retail Customer Service


 


Looking to earn extra money to pay for holiday bills?

We’re looking for SEASONAL people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues.  You will be providing support to customers of a nationally known online retailer.  You will be doing order support, product selection guidance and troubleshooting, all while maintaining a strong brand presence with all customers.  Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.   

This program will ramp down end of December to mid January.
Most shifts are evening and weekends.
Opportunities for incentives
  


REQUIREMENTS FOR THIS PROGRAM:



  • Telephone land line with NO features

  • Own computer windows 7, 8, 8.1 or 10 only (No MAC's)

  • USB Headset

  • Corded phone and Corded phone headset


People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.    
 Primary Responsibilities
 •Answer back to back calls and resolving issues
 •Build a strong relationship with your customer 
 •Resolve the problem quickly and ensure situation does not escalate
 •Speaking clearly and with empathy in both positive and negative situations
 •Resilience◦When you get stressed, are you able to maintain your neutral point of view?
 •Administrative Skills◦Are you organized and efficient?  


 If the answer to these questions is yes, then come find out why SYKESHOME has been the employer of choice for so many people who want to transition their career from the office to their home!   


General Qualifications



  • 18 years of age or older

  • Legally authorized to work in the United States

  • High School Diploma or Equivalent

  • Speak on the phone and use a computer

  • Empathize and be friendly with people you’ve never met

  • Use logic and solve problems

  • Be part of a team


Desired qualifications, skills and experience


 


 



  • Customer Service Background


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 2088BR

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.