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Field Services Technician

ALS Columbia Full-Time
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Overview

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. ALS provides a diversified line of independent analytical services to a wide range of top-tier customers in the pharmaceutical, nutraceutical, environmental, and food industries. Our diverse laboratories perform routine and specialty analytical testing for compliance, safety, certification and verification purposes.

General Accountability:

The primary purpose of this position is to be responsible for preparing bottles orders to be shipped directly to the client for sampling and providing ALS clients with all necessary sample pick-ups and drop-offs.

Responsibilities

Specific Responsibilities:

  • Duties will be split between bottle prep department and field services.
  • Issue bottles to clients based on requested testing.
  • Order and stock bottles for various laboratory testing and client needs.
  • Drive in assigned territories as directed by supervisor and picking-up samples and delivering them to Middletown Office.
  • Provide ALS clients with all necessary sampling activities, sample pick-ups and drop-offs.
  • Store all samples in a cooler with ice and deliver to ALS Sample Receiving.
  • Provide an accurate and completed chain of custody record of any sample in your possession.
  • Convey any ALS client requests or concerns to the Field Services Supervisor or appropriate Customer Service Representative.
  • Maintain routine vehicle maintenance, including fluid checks and/or replacements; exterior and interior cleaning of company vehicle.
  • Ensure compliance with field service sampling plan, assigned SOP’s, QA manual and ALS Client Service Manual.
  • Professional appearance and conduct to both ALS staff and clients.
  • Other duties as assigned.
Qualifications

Required Knowledge, Skills & Abilities:

  • Current Driver’s license with clean driving record
  • Ability to operate company vehicle.
  • Knows the region and able to read maps.
  • Able to take ownership for meeting goals and objectives; willing to be accountable for own decisions, and willing to give 100%. Look for new ways to accomplish objectives.
  • English verbal and written communication skills with the ability to communicate with clients, staff and management.
  • Multi-tasked, organized, detail oriented, and possesses problem solving capabilities; will have good time management capabilities.
  • Self-motivated and self-directed; able to work independently.

Required Qualifications:

  • High School education
  • Interest in Science helpful but not required.
  • 1+ years working as a Courier, driver, messenger, or related position.

Physical Requirements:

  • Able to speak and hear clearly while communicating with co-workers, Department team members, management, and clients.
  • Able to lift up to 50 lbs on a consistent basis (may request and use a dolly for situations requiring heavy loads).
  • Able to sit, drive, and walk for 100% of an 8 hour day.
  • Must be able to drive and get in and out of vehicle.
  • Dexterity in hands and fingers to operate vehicle, computer and other equipment.
  • Must have average vision and able to see to read reports and operate vehicle, office equipment.

We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.

'ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society'

ALS is a VEVRAA Federal Contractor. 

EOE AA Minority, Female, Veteran, Individuals with Disabilities 

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Recommended skills

Attention To Detail
Self Motivation
Time Management
Communication
Complex Problem Solving
Safety Assurance
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Job ID: 2019-7499

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As one of the world’s largest and most diversified testing services providers, ALS has sites strategically located around the world to provide accurate and timely services. We have operations in more than 350 locations, in 55 countries, and on six continents. We have teams of experts around the world available to provide specialised business solutions that align with client needs. Major hub facilities are located in Australia, Asia, North America, South America, Europe, the Middle East and Africa.

Our company can trace its origins to 1863 when Peter Morrison Campbell first established a soap making business in Queensland, Australia. After listing on the Australian Stock exchange in 1952, the modern era of the company began in 1981 with the acquisition of Australian Laboratory Services Pty Ltd and a shift to becoming a highly regarded international testing, inspection and certification company employing in excess of 13,000 staff.

Irrespective of our size, we have always retained a uniqueness that has allowed us to truly understand the industry, encouraging innovation and an entrepreneurial spirit that creates strong links between our global business operations.

ALS Limited’s (formerly Campbell Brothers Limited) major business today is its international testing services business. In that business, we are focused on delivering superior services through four main divisions: Minerals (Geochemistry, Metallurgy, Mine Site and Inspection); Life Sciences (Environmental, Food & Pharmaceutical, Animal Health and Electronics); Energy (Coal and Oil & Gas); and Industrial (Asset Care and Tribology); and offering a broad range of technical services to our clients that is unrivalled.

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