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* Busser/Food Runner * - WE'RE REOPENING at Heineken Global

* Busser/Food Runner * - WE'RE REOPENING

Heineken Global Chicago, IL (Onsite) Full-Time
There's Always a Seat at Our Bar

The Lagunitas Brewing Company began on a kitchen stove in Northern California in 1993 and has always looked to the future - whether supporting local communities by turning beer into money for the cause, or fueling stories, songs, and experiences with our IPA. Wherever you go: Beer Speaks, People Mumble.

What You'll Get

* Benefits - Awesome coverage for: Medical, Dental & Vision
* Time off - Approx 33 days off in your first year (combo of vacay, holidays and personal days)
* Retirement - up to 5% contribution on 401K plan
* BEER - and non-alcoholic Lagunitas beverages
* Schwag - 50% off food and merch
* Gym Membership - $50 monthly reimbursement for that beer belly (or at least to prevent it)
* Pet Insurance - keep your fur babies covered with pet insurance options
* Skills to Pay the Bills - professional development, 24/7 operation
* Opportunities - Expand your horizons in CA, Chicago . . . the world!
* It's Friday, Ya'll - Get Paid every other Friday

The Gist

The Busser/Food Runner is responsible for delivering an excellent customer experience by ensuring that all items are clean and presentable before, during and after service operations of the Taproom. This position is key to maintaining service efficiency through offering assistance to the servers and proactively stocking side stations as needed while encompassing and portraying the Lagunitas brand.

What You'll Do

* Ensure proper set up in all areas of the Taproom throughout service hours, including restocking clean dishes and replenish food and beverage supplies as needed
* Greet customers in a professional manner, providing excellent customer service
* May assist with preparing plats for deliver by placing garnishes on appropriate food items, etc.
* May assist with delivering food to the correct table and confirming proper order is being delivered.
* May be required to assist with expediting food orders in the kitchen to ensure delivery efficiency.
* Clear dishes from tables and other necessary areas to ensure a high standard of table maintenance.
* Clean and sanitize tables and chairs, in addition to maintaining cleanliness of property around the restaurant (i.e. sidewalk, etc.).
* Prepare dishes for washing by scraping and stacking them according to proper standards.
* Provide cleaning duties when needed for spilled food or drink.
* Empties trash from the designated areas throughout shift. Cleans and stock restrooms as needed.
* Works with other staff to ensure 100% guest satisfaction as it pertains to cleanliness of Taproom.
* In addition to the duties described above, this role may be required to perform the duties of, or scheduled to work shifts acting as a server, bartender, or other taproom position including that of a host/greeter (ex: answering phones, welcoming guests, assigning tables, completing side work, and a variety of cleaning tasks to be determined, etc.).
* Other duties and projects as assigned.

What We're Lookin' For

* Prior bussing and/or food running experience desired.
* Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
* Thrives in fast paced environment; willing to work flexible schedule, including weekends/holidays/overtime.
* Outgoing personality, positive attitude and strong verbal communication skills; Team work ethic.
* Strong knowledge of restaurant practices, procedures and commonly-used concepts.
* Ability to identify and resolve issues as they arise.
* Detail oriented with the ability to multi-task.
* Ability to prioritize, good organizational skills.
* Food Handler certificate required upon hire.
* Must be 21 years of age.

Key Relationships

* Reports directly to Taproom Manager.
* Regularly interacts with all Taproom staff (both FOH & BOH), as well as employees from other departments.

Physical Stuff

* Majority of the shift is spent standing, carrying, bending, stretching, stooping, pulling and pushing.
* Able to lift and carry up to 60 pounds.
* Environment may involve noise and temperature changes.

Come as You Are

At Lagunitas, we welcome people (and dogs) from all walks of life. Anyone, regardless of their race, creed, nation of origin, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age, has a home here. Love, progress, and acceptance will always have a seat at our bar.

Nearest Major Market: Chicago

Recommended Skills

  • Attention To Detail
  • Communication
  • Coordinating
  • Customer Experience
  • Customer Service
  • Foods
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