Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Credit Investigator

Worldpay 2018 Atlanta Full-Time
Apply on company site

The Company

Worldpay is a global payments leader powering international commerce with deep fintech expertise and a shared passion for our customers. Whether in-store, online, or on a mobile device, we process over 40 billion transactions annually and offer more than 300 payment methods supporting 126 currencies across 146 countries. It's the perfect place for exceptional people to take their careers to the next level.

The Opportunity

Worldpay is able to grow rapidly by capitalizing on an array of business opportunities that present varying levels of risk on the part of the company. By being analytical and methodical in the way we approach risk, we can mitigate risk/reward opportunities in a way that anticipates pitfalls to ensure success. Whether it's areas for expansion, or identifying risk with certain clients and partners, being preemptive and proactive in our audit, we will always come out ahead.

The Credit Investigator is an essential position for the smooth running of the day to day operations of the Large Credit Team. He/She will work cross-functionally with disparate teams to reconcile accounts and gain insight into a customers' potential for risk. An entry level credit risk position, the role focuses on the provision of administrative and operational support to the team. He/She may also make recommendations or assist in developing changes to mitigate and limit the potential risks in certain processes. By being analytical on our internal and external processes, Worldpay will continue its rapid growth as we mitigate inefficiencies and problem areas.

A World of Opportunity

We're turbo-charging our industry by nurturing the fintech experts needed to help our customers prosper. We don't try to ride the winds of change. We create them. We're proud to be shaping the future of payments by supporting the growth and development of our colleagues. We provide opportunities to learn and the flexibility needed to get the job done. We strive to hire the best and to create a climate where curiosity is king. So, wherever you join us around the world, we'll empower you to fulfill your potential. If this is the kind of career experience you're looking for, we invite you to apply today.

The Day-to-Day


  • Contact customers via email, letter, and telephone to obtain financial and other information required by Analysts
  • Acquire outstanding information on a timely basis and escalate issues as appropriate
  • Collate all information required for a credit review ahead of scheduled assessment date
  • Ensure credit systems/databases are maintained accurately at all times
  • Manage security reconciliation and record-keeping processes
  • Collate statistics to facilitate the production of internal and external reports
  • Assist the Analysts in daily monitoring tasks
  • Act as a reference point for both internal and external stakeholders for any issues relating to the acquisition, monitoring, and release of collateral
  • Continuously evaluate efficiency / effectiveness of the team and assist in the implementation of new processes which lead to service improvement
  • Undertake ad-hoc projects to meet the specific business requirements of the team


  • Preferred minimum of 2 years of professional experience; or a degree without experience; or equivalent related work experience.

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Colleagues may be required to perform any other job-related instructions as requested by their leader, subject to reasonable accommodation.


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 12707


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

We’re advancing the ways the world pays - one happy customer at a time. Our vision is to be the partner for connected commerce for businesses around the world. How do we do it? By following our mission to simplify payments by breaking through borders and obstacles to help businesses grow.

View the full profile