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Healthcare Call Center Customer Service Representative

Healthcare Support Tempe, AZ Full-Time
$30,594.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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Take advantage of a competitive salary and be a Healthcare Call Center Customer Service Representative with a Fortune 100 managed healthcare company.


This exciting opportunity will require a Healthcare Call Center Customer Service Representative who can provide a high level of service and attention to their patients. If you are a Healthcare Call Center Customer Service Representative and you meet the qualifications listed below, please click apply below for consideration.

Daily Responsibilities of a Healthcare Call Center Customer Service Representative:

  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources.
  • Provide assistance to members and/or providers regarding website registration and navigation
  • Document all activities for quality and metrics reporting through OMNI application
  • Process written customer correspondence and provide the appropriate level of timely follow up
  • May coordinate member transportation and make referrals to other departments as appropriate
  • Maintain performance and quality standards based on established call center metrics including turn-around times
  • Research and identify any processing inaccuracies in claim payments and follow appropriate processes for claim adjustment
  • Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reduction
  •  

Requirements of a Healthcare Call Center Customer Service Representative:

  • High school diploma or equivalent
  • Call center experience
  • Healthcare experience
  • Bilingual preferred

Hours for this Position of a Healthcare Call Center Customer Service Representative:

  • 7:30AM-4:00PM, 8:00AM-4:30PM, 8:30AM-5:00PM, 9:00AM-5:30PM

Advantages of this Opportunity of a Healthcare Call Center Customer Service Representative:

  • Competitive salary $16.50/hr
  • Benefits offered immediate for Medical, Dental, and Vision

Interested in being considered?

If you are interested in being considered for the Healthcare Call Center Customer Service Representative: position, please click the Apply Now for immediate consideration.

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Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

[ Link removed ] - Click here to apply to Healthcare Call Center Customer Service Representative

JOEY CARULLA

Recruiting Consultant

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[ Link removed ] - Click here to apply to Healthcare Call Center Customer Service Representative

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The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity,
please pass along my contact information!
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Ranked 11th Largest Allied Healthcare Staffing Firm in the US

 

Recommended skills

Process Improvements (Business)
Customer Service
Call Centers
Navigation
Multilingualism

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$30,594
Avg. Yearly Salary

Career Path

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Healthcare Call Center Customer Service Representative
$30,594.00 (Careerbuilder est.)
Estimated Salary: $71K
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Job ID: BHJOB4021_75379

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