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Company Contact Info
- Big Spring, TX 79720
- Bret Clarkson
- Phone: 6157167385
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TEKsystems, Inc • Big Spring, TX
Posted 1 month ago
We are looking to hire a Support Service Technician in Big Spring, TX.
Daily Responsibilities Include:
*Working with users supporting business applications (SharePoint, PowerPoint, etc), and investigating operational problems/system requirements.
*Solves user inquiries that arise during day-to-day operation.
*Perform complex research and repair activity, including vendor coordination, necessary to ensure computer service for all supported locations.
*Evaluate new and existing software products and make recommendations of potential uses.
*Provide technical support for internal employees.
*Utilize ServiceNow to log and escalate issues.
*Previous refinery or manufacturing experience a plus.
*2+ years in technical customer service, excellent problem solving and research skills
*Strong MS Office and Windows operating knowledge
*Experience troubleshooting computer hardware and software issues
*Knowledge of networking protocols helpful.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.