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Customer Service in Jeffersonville,Indiana
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Customer Service Representative

Nesco Resource Louisville Full-Time
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Nesco Resourcee is currently seeking experienced Inside Sales Representatives for a direct placement at a company headquartered in Louisville, KY. The successful candidate will have great communication skills and the ability to build and maintain customer relationships. Must be proficient with measurements, mathematics, fractions and have a strong mechanical aptitude.
Essential Responsibilities Include:


  • Answering incoming customer calls to take orders and entering orders into software system for timely and accurate processing of order. • Determines the lead time for order production and delivery and works with logistics on the correct truck route for timely and accurate processing of order. • Provides excellent customer service including sales, technical support, researching and assisting with resolving account issues. • Assists other departments with customer inquiries and concerns to ensure sales orders are processed to meet customer needs. • Responds to customer calls and emails and uses effective communication to ensure customer satisfaction. • Shares interactions with customers that might require outside sales attention such as complaints or additional sales opportunities. • Effectively works with a team to meet and exceed goals. Shower door and or commercial store front experience a plus


Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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Customer Service Representative
Estimated Salary: $64K
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Job ID: 19-05665

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Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and host of other staffing and recruiting solutions. Through its branch office network, Nesco Resource offers clients and employees services ranging from Temporary Staffing, Permanent Placement, Recruitment Process Outsourcing, Onsite Management Services and more. Nesco Resource is an employment agency with dedicated offices supporting Engineering & IT, Clerical & Light Industrial, and Accounting & Finance specialties. Whether you're one of the thousands of people we've helped find a job or a company that we've helped find talent, we're working every day for you to match top talent with great opportunities.

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