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Customer Service Representative

Slomin's Hicksville Full-Time
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Slomin's Inc., the nation's largest privately owned home security company, is seeking Full-time Inbound Call Center Professionals for our Hicksville, New York office. Afternoon / Evening shifts ONLY!


BI-LINGUAL A MAJOR PLUS!!! 


Responsibilities primarily include taking inbound calls from our customer base. You will assist the customer with inquiries related to all aspects of their Slomin’s account (billing, troubleshooting, etc.).
 

Qualified candidates will be energetic, professional, possess customer service skills, and a desire to succeed. 6 - 8 weeks of paid training, Monday through Friday, 8:00am - 5:00pm.

We offer a highly competitive salary, paid training, paid overtime, as well as a very generous benefits package that includes: 

  • Medical, Dental and Vision Coverage; Pharmacy 
  • FSA 
  • Life Insurance   
  • Retirement Fund   
  • 401(k)   
  • Supplemental Life, Long Term Disability & Short Term Disability Insurance  
  • Supplemental Sickness & Accident Insurance  
  • AND MORE!   

Call center experience preferred but we are open to individuals with the right attitude who are willing to work hard to learn what it takes to provide excellent customer service. 


Must pass a background check: Undergo background check in compliance with New York Department of State, Division of Licensing Services requirements. (Having a
criminal history does not automatically disqualify anyone from being hired.) 

Must be willing to work one (1) weekend shift per week.
 

All interested candidates should apply online.
 

 

Recommended skills

Background Checks
Learning
Customer Service
Hardworking And Dedicated
Complex Problem Solving
Information Technology
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Job ID: slomins-HICKS-1745

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A Good Idea Gets Started
In 1923, Jacob Slomin opened a small general store in Massapequa, New York. From the beginning, Jacob's goal was to help people in that growing community while building a better future for his family.

Back then, buying kerosene for light and heat meant hauling it back to your house from the general store. Jacob had the idea to deliver it right to customers' doors, like ice or milk. Customers responded by flooding Slomin's with orders - and our reputation in home comfort began.

A Family Business
When he was old enough, Raymond, Jacob's son, began working in the store and helped out with whatever needed to be done. He learned every aspect of serving Slomin's customers, and eventually joined his father working full-time in the company, thus making the company motto - "Your Comfort Is Our Business" - a family tradition.

As time passed, our business expanded into other services for homeowners, including heating oil, heating equipment service and installation, air conditioning, and other services. Alarms and home security has been a Slomin's hallmark since 1981.

While other companies have grown mostly by buying up lots of other companies, we're proud that Slomin's has become what we are today primarily by new customers finding us and choosing us.

Today, Slomin's has become one of the largest family-owned businesses in America - thanks to our tradition of satisfying customers.

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