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Spanish Bilingual Licensed Health Insurance Agent- Work from Home job in Boston at C3/CustomerContactChannels

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Spanish Bilingual Licensed Health Insurance Agent- Work from Home at C3/CustomerContactChannels

Spanish Bilingual Licensed Health Insurance Agent- Work from Home

C3/CustomerContactChannels Work From Home - MASSACHUSETTS Full Time
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Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Job Responsibilities:

• Answer inbound calls from individuals who are interested in learning more about our Medicare programs
• Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs
• Educate our members on their options and how these changes can improve their lives and their health
• Maintain the highest level of service by meeting and exceeding quality standards on every call
• Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles
• Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution
• Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation
• Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs
• Ability to close the sale
• Once you have developed the ultimate solution, that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled

Qualifications:
• Fluent in Spanish/English
• Licensed to sell Health Insurance in your current state of residence
• Licensed to sell Life Insurance in your state of residence is preferred also; If you are not, we can help you to obtain this license
• Strong detail orientation and excellent communication/listening skills
• Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously
• Assessments will be required
• Ability to pass a drug screen and background check
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Minimum of 6 months experience in a customer facing work environment where you are developing and/or closing sales
• High school diploma or GED is required
• Authorized to work in the United States

System Requirements for Work At Home:

The employee is responsible for purchasing/using their own equipment per specifications below:

  • Flat screen 21” monitor(s)
  • Headset
  • Internet speed requirement of 20 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless access is not permitted)
  • All other equipment is provided by Everise.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

 

Recommended Skills

Health Insurance
Spanish Language
English Language
Active Listening
Scheduling
Life Insurance

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