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Quality Assurance Engineering Supervisor job in Hartford at Emerson

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Quality Assurance Engineering Supervisor at Emerson

Quality Assurance Engineering Supervisor

Emerson Hartford/Connecticut, CT Full-Time
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If you are a Quality professional looking for an opportunity to grow, Emerson has an exciting opportunity for you!  Based in our Middlefield, CT location, you will report to the Sr. Manager, Technical Services and have primary responsibility for management of our ISO 9001:2015 Quality Management System and the responsibility of leading our calibration and warranty return/technical service department.  You will have the ability to gain first hand knowledge of all the products that we manufacture and work with a variety of team members to support the sales of our products into the Food Service, Healthcare and Industrial Markets.  You will work collaborateively with the Digital Solutions team and ensure that we are providing customers a high quality product that solve their most challenging temperature monitoring needs.


  • Partner with the Sr. Manager Technical Services to develop and improve ISO 17025 compliant calibration processes.  

  • Create procedures for new and exisitng processes.  Direct and complete testing required to establish proper measurement traceability.

  • Manage the daily workflow of the calibration and warranty return/technical service departments.  Provide leadership and guidance to the team to meet the production and service needs of our customers.   Responsible for direct supervision of 5 direct reports.

  • Implement, maintain and improve the Quality Management System.  Manage internal audit of the Quality Management System.  Identify nonconformances and opportunities for improvement.

  • Prepare evaluation reports for warranty review and product performance indicators.  Lead warranty review meeting, presenting data and coordinate action items for next meeting.

  • Develop measures of quality and publish reports on a regular basis.  Identify and make recommendations for the implementation of corrective actions as required to address adverse trends.

  • Carry out continuous improvement activities to reduce waste, improve processes and increase productivity.


You carefully consider all relevant factors and use appropriate decision-making criteria and principles.  You provide clear direction and accountabilities.  You monitor progress by maintaining dialogue on work and results.  You build constructive relationships with people both similar and different to yourself.  You understand that different situations may call for different approaches.


  • BS Degree 

  • Five (5) years experience in a Quality Assurance Capacity supporting a manufacturing and service operations
    Supervisory experience, or equal combination of education and experience

  • Working knowledge of ISO9001 and ISO17025, Quality Management Systems

  • Office 365, Database Knowledge, ERP experience

  • Strong customer focus and decision making skills

  • Ability to travel up to 10% of the time.

  • Legal authorization to work in the United States - Sponsorship will not be provided for this role.


  • Calibration and/or inspection laboratory experience

[ Link removed ]  

Our Commitment to Our People

We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.


Flexible and competitive benefits plans offer you the right options to meet your individual/family needs:  medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more.  We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Why work in Middlefield, CT

Middlefield is a quaint community located in Middlesex County.  It is approximately a 25-minute drive from both Hartford and New Haven.  For more information on Middlesex County please visit our local [ Link removed ] . 

About our Location

Digital Solutions focuses on providing temperature monitoring systems to ensure food safety and environmental temperature monitoring in the foodservice, industrial and healthcare markets.  Approximately 100 employees work in Middlefield, CT, who support our manufacturing, quality and warehousing functions.  We work very closely with other locations in Digital Solutions which include:  Georgia, Minnesota, Idaho, Florida and Italy.  

Our success is measured by the positive impact we make on people, our communities and the world in which we live. [ Link removed ] .

Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our [ Link removed ]  and about [ Link removed ] .

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [ Link removed ] .  

Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.” 
Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
No calls or agencies please. 

Recommended skills

Quality Management Systems
Iso/Iec 17025
Iso 9000
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