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Technical Writer job in Tampa at The Judge Group

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Technical Writer at The Judge Group

Technical Writer

The Judge Group Tampa, FL Full Time
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Location: Tampa, FL
Description: Our client is currently seeking a Technical Writer
W2 Only Contract to Hire

This job will have the following responsibilities:
  • Participate in the end-to-end documentation process for our feature releases
  • Collaborate with Product Owners, UX Designers and feature teams to gather  relevant information to find solutions to deliver value to users
  • Turn complex concepts into clear, concise, compelling copy, adhering to brand’s tone, layout and style guide
  • Ensure verbiage is easy to understand by target audiences.
  • Maintain consistency and storytelling throughout the user’s journey within the product
  • Expand help documentation and Success Center knowledge base
  • Author new or updated feature capabilities in on-line documentation, i.e Help, Knowledge Base, tutorials.
  • Create articles, release notes, feature overviews, videos, animated Gifs, quick reference guides, etc.
  • Conduct content reviews with Product Owners to ensure features, enhancements are adequately documented
  • Collaborate with appropriate teams to monitor the Community questions
  • Assist in creating training content for internal teams
  • Develop accurate time/effort estimates 
  • Aware of release timeline to ensure timely delivery of relevant content
  • Work closely with team members to understand and anticipate team needs
  • Ability to work in a fast-paced, collaborative team environment 
  • Stay abreast of new tools, software, or practices that contribute to overall improvement
  • Perform other related duties as directed

Qualifications & Requirements:
  • Experience in a software development environment with understanding of the SDLC
  • Experience working in a single-source documentation environment
  • Ability to deliver projects within timeframes
  • Good time management skills, able to effectively prioritize competing project tasks
  • Ability to communicate and interview SMEs to accurately document assignments
  • Excellent analytical and problem-solving skills with a high aptitude to learn
  • Excellent written and verbal communication skills using different styles and tones
  • Strong interpersonal and presentation skills
  • Strong organizational skills, with the ability to effectively prioritize and multi-task
  • Knowledge of AEC Industry a plus
  • Knowledge of JIRA/Azure DevOps, TFS/Git Repos, SQL
  • Understanding of computer systems and infrastructure
  • Knowledge of Madcap Flare or comparable systems
  • Experience in Microsoft Word
  • Knowledge of Microsoft Office Suite
  • Basic UX/Design experience
  • Understanding of HTML(5), CSS(3), Java Script, PHP
  • Knowledge of XD Software, i.e. Figma, Invision, Adobe XD
  • Knowledge of API documentation
  • Familiarity with content tools, i.e SharePoint, Confluence
  • Familiarity with Agile software development processes
  • Bachelor’s degree in Technical Communication, Journalism, English or 4 or more years of work-related experience
  • 2+ years of deep, practical expertise in technical writing and editing experience

Contact: [ Link removed ] - Click here to apply to Technical Writer
This job and many more are available through The Judge Group. Find us on the web at [ Link removed ] - Click here to apply to Technical Writer
 

Recommended Skills

Release Notes
Tutorials
Editing
Technical Writings
Articles
Sql (Programming Language)

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