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Administrative Assistant-DNA-Dallas East DNA

TEKsystems Plano Full-Time
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Who are we? TEKsystems® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001. We are the nation’s largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success.

Scope of Position:

Reporting to Director National Accounts (DNA,) the Administrative Assistant is responsible for providing the highest level of customer service, to internal and external customers by interacting with clients/customers via phone and in person.  The Administrative Assistant often makes the first impression on our customer, and therefore is required to maintain a high professional and personal standard of attitude, behavior and appearance.

Responsibilities Essential Functions of the Administrative Assistant:
  • Very Proficient in Excel; manipulate data
  • The DNA Administrative Assistant is a proficient expert in sound operational processes to ensure superior administrative support to the DNA team, Technical Professional and Clients.
  • Demonstrate proper phone etiquette by using appropriate script to answer and direct in-bound calls to appropriate individuals.
  • Establish total awareness/company knowledge to ensure quality of customer service.
  • Educate Field Support, Sales, Recruiters and Technical Professionals on account requirements, compliance and processes.
  • Manage and maintain Vendor Management Systems; including Technical Professional training, hours and timecard collection and troubleshooting system issues.
  • Auditing and reporting for DNA:
    • Ad Hoc Reporting
    • Create spreadsheets to track spread/revenue growth and other metrics
    • Track account specific information for DNA (VMS, pre-employment paperwork, starts, compliance, time collection, etc.).
  • Schedule travel as needed for DNA (flight, car and hotel).
  • Assist DNA with monthly expense reports.
  • Create and maintain email distribution lists for specific accounts.
  • Create and maintain account manager contact sheets per account.
  • Provides routine administrative support to include composing and typing documents, create spreadsheets, send emails, filing, faxing, binding, etc.
Qualifications Qualifications:
  • High School Diploma or equivalent.
  • Minimum one year of administrative experience, to include Excel as main focus and typing skills of at least 40 wpm.
  • Very proficient in Microsoft Outlook/Word/Excel/PowerPoint.
  • Excellent verbal/ written communication skills.
  • Ability to multi-task and interact effectively in a team environment.
  • Consistently displays high character and a strong work ethic.

Comprehensive Benefits Package:

Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.

  • Medical – BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
  • Dental – MetLife
  • Vision – Vision Service Plan (VSP)
  • Insurance – Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

  • Short-term and long-term disability
  • Dependent Care Flexible Spending Account
  • Education assistance
  • Employee discounts on cars, electronics, travel, etc.

 

Skills required

Organize Appointments
Telephone Consultations
Setting Up Files
Field Administration
Operation Departments
Time Management
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Job ID: 2019-8285

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