Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
M4468s6fy7k5b81jhb0

Member Service Representatives

The Judge Group Rancho Cucamonga Full-Time
Apply Now
The judge Group is currently seeking a Member Service Representative for a fantastic Healthcare facility in Rancho Cucamonga, CA

This job will have the following responsibilities:
  •  Provide Member’s with health plan education regarding Medi-Cal benefit coverage, including understanding coordination of benefits and eligibility rules.
  • Provide superior service that delights caller in all aspects of the interaction including:
  •  Ensure the privacy and security of PHI (Protected Health Information) as outlined in Company policies and procedures relating to HIPAA compliance. Demonstrate a commitment to understand and adhere to the Regulatory requirements as they relate to the business unit.
  • Preserve Member’s confidentiality by authenticating callers 
  • Ensure timely work action on all Activities and Cases. Submit daily updates on aged Activities or Cases to management.
Qualifications & Requirements:
  • Bilingual (Spanish) a plus. 
  • Medi-Cal program and benefit requirements experience desired. HMO or Managed Care Experience preferred. 
  • A minimum of 1-year call center experience in a customer services setting preferred. May substitute with 2 years of experience in a medical or hospitality setting. 
  • MUST pass typing test (40+ WPM). 
If you are interested and want to apply email me your up to date resume at Email blocked - click to apply
 

Skills required

Customer Service
Telephone Consultations
Confidentiality
Listening
Answer Question
Membership Policies

Location

Salary Estimator

Based on Job Title, Location and Skills
$48K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Member Service Representatives
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 619918

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

The Judge Group is a privately owned, leading professional services firm with nearly 50 years of experience in providing technology, talent, and learning solutions. Our services are successfully delivered through a network of more than 35 offices in the United States, Canada, and India. The Judge Group serves more than 47 Fortune 100 companies and is responsible for 7,000 professionals on assignment annually across a wide range of industries.

View the full profile