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Telephonic Social Worker, Value-Based Care Mgmt job in Los Angeles at U.S. Renal Care

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Telephonic Social Worker, Value-Based Care Mgmt at U.S. Renal Care

Telephonic Social Worker, Value-Based Care Mgmt

U.S. Renal Care Los Angeles, CA Full Time

The Value-Based Care Management Social Worker provides telephonic social services to patients and their families in a timely and efficient manner to promote maximum social functioning and psychological adjustment to dialysis and rehabilitation of the patient.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties and tasks may be assigned.

  • Complete initial assessment of new patient psychosocial needs in adherence to state/CMS regulations and company policy.
  • Provide ESRD treatment options education to patient and social support system.
  • Provide patients with external resources, and support to improve Social Determinants of Health, and Quality measures.
  • Review the need for and assistance with obtaining DME, home health and other resources necessary for the patient and educate them about their community resources and options and advocating on behalf of the patient.
  • Collaborate with market Social Worker and patients, Physician and specialist as needed and provide related feedback on planned interventions and outcomes of plan of care.
  • Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities as needed. 
  • Identify social agencies and other resources as appropriate to the needs of the patients, including but not limited to financial/funding sources.
  • Be familiar with professional organizations related to kidney disease (i.e., National Kidney Foundation, American Kidney Foundation). 
  • Maintain knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.
  • Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. 
  • Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
  • Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
  • Regular and reliable attendance is required for the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:

  • Must have Master’s Degree in Social Work accredited by the Council of Social Work Education (CSWE).
  • Current licensure in applicable state is required. License must be maintained as current and in good standing.  (See addendum for Social Worker for minimum licensing requirements.)
  • Previous experience in providing social services to dialysis patients preferred.
  • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing, Spanish/Bi-lingual a plus.
  • Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
  • Must meet any practice requirement(s) for the applicable state.

U.S. Renal Care is an Equal Opportunity Employer/Disabled/Veteran.

Additional Information

Recommended Skills

Social Work
Care Planning
Microsoft Excel
Computer Literacy
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Job ID: 212850

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