Provides administrative and operational support for Property Management Office and functions as frontline contact to external and internal customers, tenants and vendors. Applicant should have experience with property management and real estate accounting software.
Retrieve and route incoming calls in a professional manner and provides customer service assistance as appropriate. Dispatches and tracks routine work orders to maintenance and janitorial staff. Coordinates vendor/contractor services as appropriate. Maintain service agreements and assure tenant and vendor certificates of insurance meet all requirements. Maintain and monitor key control and vendor/contractor access. Establishes and maintains all files, records and databases (e.g., tenants/leases, vendor contract files, maintenance records, certificates of insurance, management reports, etc.). Compose routine professional correspondence using accurate spelling and word usage. Assist with lease administration: lease preparation and review, collections, move-in/move out procedures, tenant improvement coordination, tenant relations, event coordination, etc. Assist with financial operations: reviews and codes invoices for payment, prepares timesheets for approval, monitors rental deposits, prepares and monitors purchase orders and contract documents, compiles data for annual budgets, etc. Assist with property inspections as assigned. Adheres to all safety standards, policies & procedures, and codes of conduct. Report all pertinent events and activities to Management. Assist with the implementation of ongoing quality improvement programs. Perform all general office duties and special projects as required. Other duties and special projects as assigned.
Working hours: 8:00 AM - 5:00 PM
Advanced computer skills using MS Office applications (Word & Excel a must). Typing speed of 60 - 65 words per minute. Must have proficient knowledge of and experience with accounting principles & practices. Property management software experience a plus. Strong communication and customer service skills (oral & written) to promote positive client/ tenant relations. Ability to exercise prudent judgment in the absence of supervisory personnel.-Ability to organize and prioritize tasks to ensure accuracy and timely completion.
High school graduate, some college preferred. 2 - 3 years experience as an administrative assistant.
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Leasing (Contract Law)