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IAM Developer

HAN Staffing Indianapolis Full-Time
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This role is focused on project and operational support for multiple Identity and Access services. Project support will include upgrades to existing services, as well as development and planning around new services. Operational support will include system checks, maintenance, end-user support, and problem resolution. Project and operations support requires interactions with Subject Matter Experts, as well as end-users at a variety of levels within the client organization. This team supports global sites and services, making excellent written and verbal communication skills of high importance.

Services supported include:
  • Microsoft Identity Manager 2016
  • Hitachi ID Password Manager
  • SailPoint IIQ
  • Azure Active Directory Connect

Support requests and changes are tracked using ServiceNow. Being able to clearly and correctly document the issue, troubleshooting that was done, resolution, and resolution classification is critical and a core part of this role.
Following documented processes for known issues and troubleshooting undocumented processes for unknown issues is expected.
Required Skills:
  • 3 or more years of relevant IT experience
  • 2 or more years of experience
 

Recommended skills

Servicenow
Complex Problem Solving
Information Technology
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Job ID: 19-00657

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HAN Staffing was born in 2012, out of the real-world experience of individuals who worked in the trenches of the recruitment industry. Individuals who have staffed at some of the biggest names in finance, retail, hospitality, healthcare, financial and business consulting, as well as, small businesses. In the last five years, we have witnessed 200% growth and an always increasing roster of satisfied clients, thanks to our never-say-die recruiting attitude. We are the only staffing company who stay by your side until the very end, with a leadership team that is available 24×7.

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