This Loan Advisor Assistant is responsible for assisting Loan Advisors in the smooth and timely completion of all phases of a mortgage loan. Assists assigned Loan Advisor's with a variety of business development and administrative tasks. Provides necessary support to increase production levels. Answers phones, prepares correspondence and documents, and provides administrative, business development and marketing support. Works with pertinent financial information, including loan applications, credit reports, disclosures, transcripts, and loan program information. An individual in this position supports multiple Loan Advisor's.
Client interface and coordination of meetings, logistics, and problem solving. Schedules appointments with clients, realtors and vendors –manages advisor’s calendar, effectively communicating and managing client timelines. Update and maintain database of clients weekly.
Organizes mortgage application documentation; ordering credit reports, appraisals, and title reports ensuring accurate and timely completion of mortgage loan applications and other documents.
Administrative work includes requesting and reviewing documents from clients, sending documents for signature and monitoring receipt of same, organizing documents and working with advisor and internal staff with file management.
Coordinates with processing team and marketing staff for marketing projects.
Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.
- NMLS Required
- Strong Mortgage background
- Attention to detail
- Mortgage experience
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Ability to understand verbal and written instructions
- Logistical problem-solving capacity
- Ability to work with operations team effectively
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Flagstar Bank is a subsidiary of Flagstar Bancorp (NYSE: FBC). Flagstar is a national mortgage originator also operating as a traditional Midwest community bank. Along with personal financial services for consumers, Flagstar offers the full resources of a commercial bank.
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Flagstar is headquartered in Troy, Michigan and employs more than 3,500 financial professionals across the U.S.
Flagstar’s recruitment philosophy is simple: find great people and give them the tools to be greater. Working at Flagstar isn’t for the casual or uninvested. We innovate, build, tear down and rebuild until it’s right - until it counts.
The great news is, Flagstar is hiring. If you’re ready to challenge the status quo, we’d love to talk to you. Visit flagstar.com/careers to search job openings and apply.
Flagstar Bank is an Equal Opportunity Employer.
Mortgage, Commercial Banking, Personal Financial Services, Government Banking, Small Business Banking