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  • New London, CT

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Patient Access Apprentice - Off Site

Yale New Haven Health Services Corporation • New London, CT

Posted 1 month ago

Job Snapshot

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Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.


The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.

  • 1. Conducts Interviews With Patients In Person Or By Phone.
  • 2. Obtains Accurate Demographic And Financial Information.
  • 3. Collects Co-Pays.
  • 4. Performs Icd(X) Coding.
  • 5. Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.
  • 6. Prepares All Related Forms, Patient Card And Id Bracelet.
  • 7. Receives And Disseminates Information From Other Departments, Physicians, And Patients.
  • 8. Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.
  • 9. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  • 10. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

    Other information:


    High School Diploma Or Equivalent


    Good Keyboarding Skills, Computer Experience, Customer Service And Medical Terminology Required. Excellent Customer Service Skill And Ability To Perform Basic Math Logic.


    Not Applicable


    Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.

    Forty (40) Hours Department Training For Registration And Computer Training For Hospital-Wide Information System With Concentration In Admission And Scheduling Module. This Would Include Classroom And One-On-One In-Service.



  • Job ID: 5967
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