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Customer Service Representative at Express Employment Professionals – Livonia/Farmington Hills

Customer Service Representative

Express Employment Professionals – Livonia/Farmington Hills Livonia, MI Full-Time
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We are currently recruiting for a Customer Service Rep for one of our Livonia, MI customers. This is a full-time, contract to hire job for this growing company in Livonia.

Customer Service Representative Job Duties:

  • Make outbound calls to customer to schedule installation dates for Carpet, Tile, Etc. installs with Homeowners who have purchased the service
  • Verify customer information over the phone such as name, address, etc. to ensure installation team has correct information
  • Set-up window time and explain the process off installation teams arrival and length of install
  • Answer customer questions regarding scheduling process and installation window times
  • Answer incoming calls regarding any issues with installation teams and problem solve issue.

Customer Service Representative Requirements

• 1+ years of Call Center/Customer Service experience

• Able to work Monday through Friday 8 am – 5 pm

• Happy and positive attitude

Customer Service Representative Benefits:

• :Weekly pay and the option for health insurance immediately - including dental and vision!

• $13 to start- increases once hired on

• Positive and friendly work environment

• No Sales or Cold Calling

• Direct Hire option available after 4 months (typical)

Candidates please reply to this posting with an updated resume. Feel free to give us a call at

248-474-5000
to schedule an interview for this week! Our client is looking to interview, hire and start right away!

 

Recommended skills

Carpets
Installations (Manual/Mechanical)
Installations (Computer Systems)
Customer Service
Scheduling
Tiling
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Job ID: 13601858

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