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Office Coordinator - BenchMark Physical Therapy - Knoxville, TN (North Peters)

Drayer Physical Therapy Institute, LLC Knoxville Full-Time
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JOB SUMMARY:
Responsible for maintaining a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, communicating effectively with fellow employees, physician offices, patients and insurance companies, and efficiently handling all tasks related to claims and financial submissions. Supports and contributes to the mission, vision and values of the company.

QUALIFICATIONS - Required

  • High School Diploma or equivalent.
  • One to two years experience reception or front office experience.
  • Excellent customer service and communication skills, ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision, as a member of a team, efficient time management skills, computer programs including (Word, Excel, etc.).

PREFERRED QUALIFICATIONS:
Experience - Reception experience in a medical office setting is preferred.

JOB FUNCTIONS:

  • Greets everyone who enters the clinic in a friendly and welcoming manner.
  • Schedules new referrals received by fax or by telephone from patients, physician offices, or other sources.
  • Verifies insurance coverage for patients under workers'' compensation, motor vehicle accident, or those scheduled with less than 24 hours notification.
  • Collects patient co payments and puts in a secure location.
  • Maintains and orderly and organized front office work space.


Required Skills

Required Experience
 

Skills required

Time Management
Administration
Use Telephone
Provide Logistical Support
Problem Solving
Provide Service
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Job ID: 4982-096

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Drayer Physical Therapy Institute ®, LLC (DPTI) is a Hummelstown, Pennsylvania based company and a leading owner and operator of outpatient physical therapy clinics in the United States. Founded in 2002 with a single center in Bel Air, Maryland, DPTI quickly grew to deliver physical therapy services through an expanding network of over 130 clinics in sixteen states.

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