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Company Contact Info

  • Guaynabo, PR 00968
  • Ruviled Pabon
  • Phone: 7877062281
  • Phone:: (787) 781-3332

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We're looking for Fully Bilingual Customer Care Representatives!

AppleOne • Guaynabo, PR

Posted 1 month ago

Job Snapshot

Full-Time
Degree - None
$8.50/Hour
Other Great Industries
Other

Job Description

Are you a self-started who has excellent communication skills in English and in Spanish? Do you want to provide the highest level of customer service and satisfaction? If you answered YES, then this is the opportunity for YOU! Your responsibilities include but are not limited to: • Handle high volumes of inbound calls as well as conducting outbound calls. • Greet callers, answer concerns and questions, educate them and solve complex issues related to the company?s services. • Utilize your interpersonal skills to provide professional, knowledgeable, helpful, courteous, and responsible customer support. • Access customer accounts and product information. • Toggle between multiple screens and programs to provide accurate answers and support according to the company?s policies and procedures. • Create and update customer?s files. • It is required stay current on the company?s programs and services through on- going training provided by the company. • Must be adaptable, dependable and flexible within a fast-paced environment. • Knowledge of Windows applications. • Available to work rotating shifts and extended hours if necessary. Education: • Associate or Bachelor's Degree. • High School Diploma with equivalent years of similar industry experience. We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.

Job Requirements

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Job ID: CSR.133597
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