Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Birmingham, AL
  • Claire McCain

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Help Desk Technician jobs in Birmingham, AL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Helpdesk Technician

TEKsystems, Inc • Birmingham, AL

Posted 1 month ago

Job Snapshot

Full-Time
$15.00 - $17.00/Hour
Computer Software
Information Technology

Job Description

1. PC Software Support - meaning PC software support of MS OSes incl Win 7 and Win 10; and MS Office apps including Outlook in an Exchange environment, IE including v11, also Chrome. They also have a number of other apps specific to various departmental functions that they need ability to learn support for.

2. Enterprise level Help Desk experience - including extensive use of a ticketing system for daily work, and Knowledge base, etc; and strong customer service skills, strong skills troubleshooting over the phone, walking users through steps, etc; as well as remote support.

3. Technical Support at corporate/enterprise level, including troubleshooting connectivity of PCs, printers.

Our client is looking for a Helpdesk/PC Support technician to join their existing team of 11 technicians of which 1/3 sit in Birmingham, and 2/3 are in Louisiana.
The person will take approximately 15-20 calls per day providing technical support to our client's internal end users. The candidate will also be doing PC software support on Windows 7, Windows 10, MS Office, MS Outlook, Internet Explorer 11, as well as some proprietary applications, etc. The candidates are expected to troubleshoot the tickets and resolve problems instead of simply escalating.




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
Job ID: 6816931
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at TEKsystems, Inc

View All Similar Jobs View All Similar Jobs