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SaaS Site Reliability Engineer (SRE/DevOps) - REMOTE at Oracle

SaaS Site Reliability Engineer (SRE/DevOps) - REMOTE

Oracle Lincoln, NE (Remote) Full-Time

Job Description

SaaS Site Reliability Engineer


Who We Are:

The Oracle State & Local Global Business Unit (GBU) is a brand-new organization that is building a SaaS solution that is going to take the Public Safety industry by storm and we want your help! Our mission is simple. We want to provide an unrivaled software solution that serves our First Responders, so that they can better serve you and your community. We are looking for an experienced Site Reliability Engineer that is passionate, innovative, loves solving complex challenges, strives for exceptional quality, and wants to make a difference in people’s lives.

Oracle is one of the largest and most respected software development employers in the world and is dedicated to providing nothing but the best software for our customers. Our team is growing exceptionally fast, so come join us in our efforts to truly change our communities and forever change how the Public Safety industry thinks about software.

Who You Are:

As a SaaS Site Reliability Engineer (SRE) for the State & Local GBU you play a critical role in designing, building, and operating a highly distributed SaaS software solution that requires high availability and scalability. As a remote SRE, you not only follow best practices, standards, and processes employed by the team, but feel comfortable contributing to them as well. You have strong communication skills with a penchant for radiating information. You work as a member of our cross-discipline development team continuously collaborating with Software Developers and Software Developers in Test of your team. You are responsible in ensuring our services and systems are designed and built with reliability, scalability, and observability as a critical feature. You author and maintain operational run books to reduce Time of Incidents (TOI) and manage and triage operational tickets pertaining to the data platform services. You have a strong pulse on the cloud development community keeping up on news and changes as they come.


  • 5+ years of Site Reliability Engineer experience is required

  • Development experience is preferred

  • Minimum of 3 years of experience working with the following:

  • Linux/Unix development (Oracle Linux preferred)

  • Oracle database, MySQL (experience with MS SQL and/or NoSQL is a plus)

  • CI/CD (Jenkins and GitLab CI)

  • Containers and orchestration (Docker, Kubernetes, Mesos)

  • Infrastructure Automation (Terraform, Chef, Ansible, Puppet)

  • Cloud computing platform (Oracle Cloud Infrastructure Services)

  • Programming and scripting languages (Java, JavaScript, Typescript, Python, Bash, and/or Go is a plus)

  • Git version-control and collaboration (GitLab)

  • Issue tracking and collaboration (Jira and Confluence)

  • Product/Service ownership or Project Management experience a plus

  • System Administration (Linux internals, TCP/IP, DNS, Load Balancing)

  • Experience working with fault tolerant, highly available, high throughput, distributed, scalable systems

  • Experience with Monitory and Observability technologies like Prometheus, Grafana, Fluentd, Elasticsearch, Kibana or equivalent

  • Excellent written and verbal communication skills and the ability to communicate with individuals across the organization

  • A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation; open minded to new ideas, approaches, and possesses the technical ability to implement ideas

  • Experience working with Agile development frameworks

  • A self-starter that is naturally inquisitive, requiring only small pieces to the puzzle, across many technologies new and legacy


What you will do:

  • Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services.

  • Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence.

  • Develop designs, architectures, standards, and methods for large-scale distributed systems.

  • Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

  • Work as a member of the development team and share full stack ownership of a collection of services and/or technology area.

  • Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.

  • Articulate technical characteristics of services and technology areas and guide development teams to engineer and add capabilities to internal Oracle services.

  • Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).

  • Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

  • Understand and explain the effect of product architecture decisions on distributed systems.

  • Serve as part of a 24x7 On Call rotation in support of the Public Safety SaaS Suite

  • Professional curiosity and a desire to a develop deep understanding of services and technologies.




Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated location(s)

California Pay Range: from $95,900 to $192,000 per annum. May be eligible for bonus and equity.

Colorado Pay Range: from $77,700 to $172,800 per annum. May be eligible for bonus and equity.

New York City Pay Range: from $90,600 to $182,400 per annum. May be eligible for bonus and equity.

Washington Pay Range: from $93,100 to $182,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Flexible paid time off (unlimited or accrued vacation and sick leave)

  9. Paid parental leave

  10. Employee Stock Purchase Plan

  11. Adoption assistance

  12. Financial planning and group legal

  13. Voluntary benefits including auto, homeowner and pet insurance

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Oracle is an Equal Employment Opportunity Employer ***** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

*** Which includes being a United States Affirmative Action Employer**

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