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Shipping Clerk at Staffmark

Shipping Clerk

Staffmark Lake Forest, CA (On Site) Contract to Hire
$18.00 - $20.00/Hour
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Looking for a Shipping Clerk to join our team in the City of Foothill Ranch $18-$20/hr.

This is a full-time position, and days and hours of work are Monday through Friday, 6:00 a.m. to 2:30 p.m.
Some overtime may be required during busy seasons.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Receives daily reports of sales order requirements for the day and future through the ERP system.
  • Working with Manager and Supervisor in Lead’s absence to accomplish tasks and ensure adherence to processes and work activities.
  • Collects shipping data and creates reports for departmental metrics.
  • Accurately prepares and prints shipping documents and labels necessary for daily shipments.
  • Directs Shipping Leads for timely preparation of orders. Alerts Leads of urgent orders when necessary.
  • When needed, annotates clarifying remarks on sales order documents / pick tickets.
  • Coordinates orders with Customer Care representatives to adjust, as necessary.
  • Assists in trouble shooting and resolving shipping issues with customers, carriers, and drivers. Escalates complex, unusual or any issue that may contain liability issues.
  • Maintains good workflow and a positive work environment within the office.
  • Provides hands on training to less experienced staff members.
  • Helps establish and document SOP’s.
  • Maintains communications with Leads for orders and shipping requirements.
  • Trains and thoroughly familiarizes self in the upcoming new ERP system (D3FO) and provides constructive feedback to Manager regarding changes, adjustments, and standardization processes.
  • Assists in scheduling most cost-effective freight carriers for daily pickups.
  • Works within the current Warehouse Management System (WMS) to confirm product availability, order status and tracks order progress.
  • Communicates with other departments (Production, Trap Blister, QC, Marketing, etc.) as necessary regarding product requirements.
  • Brings to the attention of lead/supervisor any process issues.
  • Ensures the highest level of accuracy and customer satisfaction by providing excellent service.
  • Follows instructions; responds to management direction.
  • Shows a willingness to make decisions; exhibits sound and accurate judgment and work independently.

Submit your resume to: [ Email address blocked ] - Click here to apply to Shipping Clerk

Recommended Skills

  • Communication
  • Customer Satisfaction
  • Customer Service
  • Enterprise Resource Planning
  • Metrics
  • Problem Solving
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Job ID: 1586899

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