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Customer Service Representative at Nesco Resource

Customer Service Representative

Nesco Resource Brewster, NY Full Time
$16.00/ hour
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Nesco Resource is looking for a Customer Service Representative in Brewster, NY. This is a temp to hire position for the right candidate. Schedule is: Monday- Friday from 7:00 AM to 5:00 PM. Pay is: $16.00/hour.

Duties & Responsibilities:
  • Answer all inquiries via email and telephone to assist all types of customers; Contractors, homeowners, architects, and engineers.
  • Assist homeowners visiting the Outdoor Idea Center with education concerning design development, contractor selection, product selection, and installation.
  • Support retail customers and contractors with their purchases via design assistance (calculating square footage required), order entry, and any future inquiries that arise.
  • Managing the presentation, upkeep, and replenishment of the product sample area.
  • Perform random tractor-trailer checks to ensure load accuracy before delivery.
  • Perform inventory cycle counts as required.
  • Assist with filling literature requests received via email, telephone, or by Territory Manager request.
  • Support the sales force in offsite customer events.
  • Work on other related duties and responsibilities as determined by the needs of the company
  • Complete all other duties as assigned.


  • Exceptional customer service skills are required.
  • Problem solving and math skills are required.
  • Strong computer skills, including but not limited to Microsoft Office applications.
  • Ability to manage competing priorities, work with strict deadlines, attend to projects, and work processes with excellent organizational skills and strong attention to detail in a fast-paced environment.
  • Ability to build effective relationships with all customers.
  • Ability to build effective relationships with all levels of management and employees within the Sales and Marketing departments.
  • Must be able to lift up to 50lbs on occasion.
  • Must be reliable and responsible.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Recommended Skills

Customer Service
Computer Literacy
Attention To Detail
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Job ID: 21-20148

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