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Operations Manager

Western Exterminator Company Los Angeles Full-Time
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Operations Manager







Are you passionate about customer service? Love to coach and mentor others? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!







Why work at Western Exterminators?



Western Exterminators, a brand of Rentokil, is a part of the largest pest control company in the world, and we are the third largest pest control company in North America. While we are big, we pride ourselves on our family atmosphere where we take mentoring and promoting from within seriously.







Not to mention…


  • Stable industry with career advancement opportunities
  • Earn incentives for excellent customer retention and upselling to current customers
  • Great benefits - Medical, Dental, and Vision, Employer-matched 401(k)
  • Paid vacation, holidays, and PTO days
  • And, we're just fun to be around!

What do our Operations Managers do?



Our Operations Managers coach and mentor our technicians. They work alongside their team members and help them solve problems, learn new skills, and exceed our customers' expectations.


  • Maximize routing schedules for technicians
  • Groom technicians for career advancement
  • Learn new methods and technologies for pest control





What do you need?


  • High School Diploma or GED, College preferred
  • 3+ years of customer service experience preferred
  • Team lead/Management experience
  • Clean Driving Record*





We are Proudly an Equal Opportunity Employer!
EOE AA M/F/Vet/Disability

Link to Federal employment poster:
URL blocked - click to apply
Pay Transparency Nondiscrimination Provision

URL blocked - click to apply




 

Skills required

Quality Assurance
Reports
Management
Operations Management
Supply Chain Management
Lead Employee
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Job ID: 2019-18043

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For many people, a lot comes to mind when they think of Western. Much as we love our yellow trucks and our Little Man logo, we hope the most important thing that comes to mind is our service. The best customer service for a fair price has been the foundation of our business since we first opened in 1921. In a business climate where change is constant, we're proud to still have the same values that have led to our growth and success for over 90 years.

When we make a commitment, we stand behind it; we have a family reputation and tradition to uphold. It's part of our history, and our future. In a disposable world, longevity can sometimes seem a little old-fashioned. But at Western Exterminator Company, we believe that excellence will never go out of style and that treating people (and customers) the way you wish to be treated is the secret to success in business, and in life. This was the vision of our founder, Carl Strom, and continues as our mission today.

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