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Customer Service Reps needed immediately in Auburn, MA!!

Kelly Services Auburn, MA Full-Time
$16.00 - $18.00 / hour
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Kelly Services is currently seeking multiple temporary to hire customer service representatives for our client, an international truck service and emergency repair dispatch organization located in Auburn, MA. This is a fabulous opportunity for anyone with an interest in cars; those with more mechanical experience could be considered to start at a higher level role within the call center. Responsibilities include: • Answering inbound calls from premier trucking company clients across the U.S. and Canada • Assessing customer needs and dispatching technician or other assistance to the truck driver on the road • Documenting calls in an internal system This call center operates 24 hours a day, 7 days a week. All positions will require work on weekends and holidays. Priority shifts available are: 2nd Shift: 4pm-1am or 3pm-12am or 5pm-2am 3rd Shift: 11pm-8am or 12pm-9am
We are looking for candidates with the following required skill sets: •Prior experience working in a call center environment - 1 Year •Strong customer service skills - 1 Year •Strong work ethic, good attendance and punctuality are key in this role •The ability to multitask in a fast-paced environment (i.e. type up documentation while on call)

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Hardworking And Dedicated
Customer Service
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Job ID: US1712SM_28005424


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