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  • La Jolla, CA 92037

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Market Manager, Account Manager, Finance & Accounting

Kforce • La Jolla, CA

Posted 29 days ago

Job Snapshot

Full-Time
Competitive
Other Great Industries
Other

Job Description

Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years we’ve thrived on building relationships and making a positive impact in the lives of those we touch. We believe in acting with integrity, doing the right thing and giving back to our communities.

A professional staffing services firm, Kforce stands for KnowledgeForce®, describing our highly skilled professionals. Our flexible and direct hire staffing specialists engage over 23,000 highly skilled Technology and Finance & Accounting professionals annually, connecting them with more than 4,000 customers. Our national network of 60 offices, two national recruiting centers, and 2,000+ associates support our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100.

Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of Great People that will cheer you on your road to success!

SUMMARY:

The Market Manager/Client Relationship Partner F&A is responsible for revenue generation through new business development activities including: daily planning, networking, sourcing, cold calling, client visits and related follow-up activities to customers in designated segments or target lists within the Finance & Accounting industry. The Market Manager/Client Relationship Partner F&A regularly calls on prospective and current clients to build relationships, obtain orders for Kforce services and to ensure customer satisfaction. Provides oversight of the client delivery process of a given office and builds relationships through the delivery of exceptional service characterized by mutual respect, understanding, and trust.

ESSENTIAL DUTIES AND RESPONSIBILITIES – MARKET MANAGER

  • Oversee all activities related to the client delivery process within a given office or marketplace.
  • Hire and supervise a team of client relationship associates (depending on office/market).
  • Provide training, mentoring and career development of team members.
  • Set daily activity goals for team, ensure attainment of set goals, and provide day-to-day guidance and direction.
  • Conduct weekly one-on-one meetings with team members and perform account or pipeline reviews.
  • Ensure accounts and job orders are prioritized accordingly.
  • Develop service and delivery plans in support of organizational strategies and objectives.
  • Identify customer needs; be continuously alert and responsive to changing customer business environment and needs. Communicate to account management team accordingly.
  • Serve as the quality checkpoint associated with the service and delivery process.
  • Provide ongoing performance feedback to each team member, both informally and through the formal performance evaluation process.
  • Provide support by accompanying team members to key client visits when appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES – CLIENT RELATIONSHIP PARTNER F&A:

  • Engage in new and existing client development activities. Activities include but are not limited to: sourcing, cold calling, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company/department profiles and organizational charts, marketing candidates, identifying national/third party/vendor on premise opportunities, scheduling and conducting new and follow-up client visits.
  • Ensure local market alignment with Finance & Accounting initiatives related to client targeting.
  • Develop value-driven presentations for use during the client visit.
  • Conduct market research and qualify/classify target accounts within local geography. Keep current of market dynamics and trends within specific market and region and forecast client demands.
  • Select and employ appropriate account development strategies/programs.
  • Establish client expectations and effectively communicate to appropriate parties. Advise client on staffing solutions.
  • Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients.
  • Coordinate with other field associates once a job order need has been identified and obtained.
  • Leverage Recruitmax to track and maintain current and prospective clients.
  • Determine and implement appropriate marketing techniques for market, industry, and region.
  • Promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities.
  • Develop and execute daily plan.
  • Participate in periodic training to enhance representation of clients in HR management decisions.

SUPERVISORY RESPONSIBILITIES:

  • Supervise activities of assigned associates.

Job Requirements

KEY SUCCESS INDICATORS/ATTRIBUTES:

  • Demonstrate ability to obtain Career-To-Date Gross Profit of $5 Million and greater.
  • Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks and competing influences.
  • Ability to develop and maintain relationships with key business partners, both internal and external, by building personal credibility and trust.
  • Ability to engage prospective clients confidently; determine interests and motivators of key decision-makers.
  • Demonstrate a strong focus on exceptional service to both clients and candidates.
  • Demonstrate well-developed presentation skills including both verbal and written communication skills.
  • Demonstrate a strong commitment to a team environment.
  • Demonstrate strong problem-solving and negotiation skills.
  • Proficient at handling difficult client negotiations with professionalism and respect.
  • Possess the ability to influence and persuade to achieve desired outcomes.
  • Possess sound judgment and reasoning abilities.
  • Ability to self-motivate and self-direct.
  • Exhibit an entrepreneurial mindset and professional image.
  • Possess strong time management and organizational skills.
  • Maintain courteous, professional, and effective working relationships with employees at all levels of the organization.
  • Commitment and adherence to Firm’s Core Values.

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree preferred or a combination of education and experience and a minimum 6 months relevant staffing experience. Proof of $1 million or more equivalent Career-To-Date Gross Profit required. Previous management experience preferred.

CERTIFICATES AND/OR LICENSES:

  • None required.

TRAVEL REQUIREMENTS:

  • Must have reliable transportation which affords timely travel to client sites within assigned territory.

Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.



Job ID: 190291
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