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Director, Business Strategy and Risk job in Menlo Park at Facebook

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Director, Business Strategy and Risk at Facebook

Director, Business Strategy and Risk

Facebook Menlo Park, CA Full Time
The Security, Integrity, and Investigations (SI2) team ensures Facebook maintains a healthy balance between community safety, user privacy, and its legal obligations. The individual in this position will be responsible for building a team that works at the intersection of our Program, Operations, Policy, and Legal teams to manage end-to-end activities that allow us to align SI2 goals, refine operational workflows, catalog SI2 risks, manage SI2 business logistics, and effectively measure quality at scale.The ideal candidate will be detail-oriented, who can think strategically, adapt quickly, and earn credibility and trust within all levels of the organization. This individual will be responsible for building two teams and overseeing a mature team that broker and drive comprehensive org strategies. These teams charters include consolidating individual team initiatives into org-inclusive strategies, cataloging risk and managing operations quality assurance, and coordinating business functions including org goal planning, resource management, and vendor programs.The candidate will have demonstrated the ability to coordinate with cross-functional and cross-regional leaders on mission critical programs, operations, and quality issues spanning policy, operations, training, and other interdependent teams. They will take a data driven approach to identifying key issues and solutions. This candidate will be highly organized, productive, and able to thrive in high-pressure, time-sensitive scenarios, with a people-centric approach to team management.
  • Develop a team focused on delivering scalable, global solutions to direct independent SI2 teams into cross-collaborative processes focused on funneling individual team goals into broader organizational priorities.
  • Oversee a portfolio that collects, prioritizes, and communicates global programs, technical efforts, and priorities across multiple consumers, PMs, and delivery teams.
  • Establish a process to collect, organize, and report on individual SI2 team goals and how they interconnect to the global SI2 mission.
  • Work with each SI2 team to measure progress and share results across a large cross-functional audience.
  • Establish a process to collect, organize, and report on SI2 team resource allocations including budget/OPEX, vendor engagement, and head count planning.
  • Oversee our global risk and quality assurance programs focused on producing data compelled by government agencies or in response to threats of harm, while balancing policy objectives focused on protecting user privacy.
  • Understand quality and performance insight data, and support your team in making recommendations to improve our policies and procedures to keep maintain the integrity of sensitive and high risk work flows.
  • Coordinate with global cross-functional teams including Data Science, Engineering, Legal, Law Enforcement Response, Incident.
  • Prioritize, problem solve, and develop solutions related to operational optimization.
  • Regularly outline strategies and report progress on highly complex, multi-team, business functions to the SI2 VP and other executive stakeholders.
  • Serve as an escalation point for frontline difficulties where the next step to resolution is missing or ambiguous.
  • Manage multiple open ended as well as discrete projects with varying partners in parallel.
  • Build subject matter expertise, stay up to date on technology, and identify key partnerships to help define team road maps.
  • 10+ years of people management experience
  • 6+ years of experience in program management
  • Project management and process-improvement experience
  • Experience coordinating policy, legal, and technical initiatives and communicating across partners
  • Experience weighing business requirements and priorities to produce project plans, estimates, and results
  • Track record of breaking down process and identifying pain points in order to deliver operational, technical, and policy improvements
  • Experience solving problems using data and providing business insights
  • BA/BS in a technical or management discipline
  • MBA or advanced degree
  • Experience in running a global operations team
  • Experience working in a fast paced, tech focused, web/internet start-up environment
  • Experience with technical execution, implementing new tools and change management for large company wide programs
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [ Email address blocked ] - Click here to apply to Director, Business Strategy and Risk.

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