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Director Of Compliance at Charlotte Eye Ear Nose & Throat Associates

Director Of Compliance

Charlotte Eye Ear Nose & Throat Associates Charlotte, NC Full-Time
As the Director of Compliance for CEENTA, you must be able to work onsite at our SouthPark (Charlotte, NC) office full-time. Candidates must be North or South Carolina residents or be willing to relocate in order to be considered.

Primary Objective

This position functions as the Director of Compliance for Charlotte Eye Ear Nose & Throat Associates (CEENTA). As a result, this position has direct access to the Leadership Team and Board of Directors for the purpose of advising and making recommendations about regulatory compliance issues. This position, additionally, has the function of directing CEENTA employees in regulatory compliance; maintaining the effectiveness of the Corporate Compliance Program; serving as primary corporate resource for compliance with applicable federal and state rules and regulations pertaining to the distribution of medical supplies and importing of medical devices; and acting as a consultative resource for all compliance-related issues, including patient privacy, ethics, reimbursement and regulatory issues. The individual who holds the position also oversees OSHA and workplace safety initiatives.

Essential Functions

  • Disseminate information to and educate CEENTA employees regarding a broad spectrum of compliance related topics (e.g., Fraud and Abuse Laws, HIPAA, HITECH, etc);

  • Maintain a current working knowledge of Federal and State regulations and policies as they affect CEENTA through routine review of various health policy and regulatory resources, including the Federal Register and appropriate internet list serves;

  • Provide education and training about actual, proposed, or pending legislation and regulations that affect operations and identifying operational obstacles to compliance, and work with the Chief Operations Officer to identify and implement solutions;

  • Work with the Compliance Committee to report to the Board of Directors on compliance-related matters as appropriate or whenever called upon to do so;

  • Create/revise applicable CEENTA compliance policies;

  • Measure compliance by conducting routine and/or focused internal audits of policy/procedure adherence as well as coordinating audits generated by external sources;

  • Coordinate follow-up and resolution to CEENTA compliance-related reports/inquiries;

  • Periodically revise the Corporate Compliance Program in light of changes in the organization's needs, and in the statutes, rules, regulations, and requirements of Federal and State health care programs;

  • Manage the external regulatory inquiries and responses, including working with outside counsel;

  • Act as an expert resource for CEENTA quality and patient safety policies/procedures;

  • Serve as a healthcare compliance advisor, making recommendations to physicians and management on healthcare compliance process improvement;

  • Collaborate with Leadership Team to ensure the organization complies with all federal OSHA guidelines, including equipment maintenance and inspection guidelines, as well as appropriate risk management practices;

  • Work with Chief Information Officer in order to ensure that the functions and utilization of the organization's medical information systems and internal networks remain compliant with all healthcare regulations

  • Ability to meet the physical and mental demands of the position

  • The ability to work on-site

  • Predictable, reliable, and prompt attendance


Skills and Abilities

  • Strong interpersonal and communication skills

  • Clear, concise and persuasive writing and presentation skills

  • Strong orientation to deadline and detail

  • Demonstrated ability to work effectively and congenially with employees at diverse levels

  • Proficient in Microsoft Office applications

  • Capable of motivating personnel

  • Decisive and exercises good judgment under pressure

  • Ability to deal with a variety of abstract and concrete variables

  • Ability to manage a diverse and demanding workload


Core Competencies

  • Attention to Detail

  • Decision Making

  • Discretion with confidential information

  • Managing conflict

  • Multi-Tasking & Adaptability

  • Personal & Professional Ethics

  • Professionalism

  • Social Perceptiveness

  • Stress Tolerance

  • Risk Management, Security, and Information Assurance


Training Period

Healthcare compliance and privacy training and certifications must be completed within one year of hire.

Accountability

Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A.

Education

  • Bachelor’s degree required

  • Juris Doctorate highly preferred

  • Advanced degree (MHA, MBA, etc.) preferred


Experience

  • 7+ years healthcare industry related experience required, compliance specific experience required

  • Background in Medicare and Medicaid reimbursement and fraud and abuse laws preferred

  • In-depth understanding of HIPAA regulations, including the Office of the Inspector General (OIG) annual work plan


Certificates, Licenses, Registrations

  • Certification in Healthcare Compliance and Healthcare Privacy preferred; certifications required within one year of hire


Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment. Some travel between offices required.

Supervisory Responsibilities

The Director of Compliance supervises the Clinical Risk and Safety Manager and reports to the Chief Executive Officer.



Position Type and Expected Hours of Work

Full time, Monday-Friday schedule. Must have flexibility to work the amount of time required to meet expectations for the position, which may include some evening and weekend hours.

Physical and Mental Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is consistently required to talk or hear. The employee frequently is required to drive, stand, walk and sit; there will be repetitive motion with hands using a keyboard and mouse. Must be able to travel to CEENTA offices

Mental Demands:

Handle multiple concurrent tasks and changing priorities. Must be able to focus and multi-task in busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, make decisions objectively, and prioritize tasks and responsibilities.

Travel

Up to 40% travel across CEENTA locations as business needs arise.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to ad or change the essential job functions of this position at any time without notice.

A Typical Day in the Position

Advise Leadership colleagues, providers, management, and team members on compliance, ethical, and patient privacy related questions and concerns. Address escalated patient concerns and consults CEENTA’s malpractice and risk management carrier, if needed. Act as a liaison to CEENTA malpractice attorneys with external medicolegal concerns/cases. Draft and update internal compliance and regulatory policies and procedures. Assist in the submission of employee and patient incidents, including generating a worker’s compensation claim when appropriate.

Recommended Skills

  • Adaptability
  • Attention To Detail
  • Auditing
  • Business Process Improvement
  • Business Requirements
  • Clinical Works
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