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Customer Service Representative

Teleperformance Columbia Full-Time
$35,247.00 (Careerbuilder est.)
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DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

Your Impact
Our HEO/B2B Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

• Handle and carefully respond to all customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Appropriately communicate with customers
• Aim to resolve issues on the first call by being proactive in your customer service approach

What We're Looking for

• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Ability to type 25 wpm
• Over 18 years of age
• High School Graduate or GED

What We Prefer

• 1-year customer service experience
• Consistent work history
• Advanced skill with desktop computer system
• Proven oral & written communication skills
• 6 months Call Center experience


Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
To apply please text "TPUSA" to 97211 or email Email blocked - click to apply or Email blocked - click to apply
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
 

Recommended skills

Complex Problem Solving
Communication
Written Communication
Active Listening
Customer Service
Call Centers

Location

About the company

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$35,247
Avg. Yearly Salary

Career Path

See the next step in your career
Customer Service Representative
$35,247.00 (Careerbuilder est.)
Estimated Salary: $70K
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Job ID: 5000466027406

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