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ServiceNow Engineer - Telecommute job in Atlanta at UnitedHealth Group

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ServiceNow Engineer - Telecommute at UnitedHealth Group

ServiceNow Engineer - Telecommute

UnitedHealth Group Work From Home Full Time

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Demonstrates and applies understandings of modern development methodologies and tools to develop and deploy and maintain solutions
  • Write, debug and test code to create working solutions
  • Understand and apply unique programming/scripting languages specific to software engineering
  • Understand and influence underlying architecture of solutions and how it meets business goals
  • Apply modern practices, e.g., DevOps, Agile, Cloud, ATDD, Mobile First, etc.
  • Build instrumentation and diagnostic to support integration of maintenance into development
  • Develop self-documenting functions, API and/or micro services
  • Leverage modern components, tools and technologies to design decoupled, modular, flexible solutions
  • Build and support ATDD/agile development and continuous integration; continuous delivery environment (CICD)
  • Proactively manage and monitor the operational characteristics of software solutions
  • Use and develop algorithms
  • Use and develop data structures
  • Know serval languages and can apply right language to the right problem
  • Implement solutions that exemplify modern practices
  • Reuse and/or develops moderately advanced instrumentation and diagnostics
  • Reuse and develops self-documenting functions, API’s and micro-services to solve moderately advanced problems
  • Implement modern components, tools and technologies
  • Implement practices that support ATDD and CICD
  • Implement solutions to address issues and ensure efficient and consistent solutions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in computer science or equivalent education and experience
  • 5+ years of ServiceNow experience
  • 5+ years of ITSM experience
  • 2+ years of experience developing/engineering using the Software Development Life Cycle (SDLC)

Preferred Qualifications:

  • Experience with development and implementation of ServiceNow ITSM modules
  • Experience with Incident Management, Problem Management, Configuration Management, Change
  • Experience in at least (1) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
  • Experience with relational databases (e.g., MySQL, Oracle)
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
  • Fundamental understanding of ITSM, ITIL, or CMDB
  • Experience with extending the ServiceNow schema to custom applications
  • Advanced experience with ServiceNow implementations
  • System integration experience using web services and other web based technologies such as XML
  • Solid communication, presentation, and writing skills
  • Excellent troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stakeholders and other team members
  • Management, Knowledge Management or other ITSM application
  • Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration, and other applications like ServiceWatch, GRC, etc.
  • Understands technical and functional design requirements related to ServiceNow
  • Ability to create and manage scripts and workflow

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords:  ServiceNow Engineer, WellMed, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote


Recommended Skills

  • Methodologies
  • Servicenow
  • Agile Software Development
  • It Service Management
  • Systems Development Life Cycle
  • Problem Management
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