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Sr. Customer Service Representative job in Canton at Robert Half

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Sr. Customer Service Representative at Robert Half

Sr. Customer Service Representative

Robert Half Canton, OH Contractor
$18.00/Hour
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Ref ID: 03430-0011988333

Classification: Customer Service Representative

Compensation: $18.00 to $18.00 hourly

Do you like the idea of working in a dynamic, rapidly changing call center? You might be interested in this Customer Service Representative position via Robert Half in the Manufacturing field. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This North Canton Nt, Ohio Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity.

How you will make an impact

- Deliver outstanding, friendly customer service in a timely fashion

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Manage the fielding and sending of important written business correspondence

- Handle incoming telephone calls

- 2+ years of past relevant experience

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Communication experience

- Superior Customer Service experience

- Proficiency in Microsoft Excel

- Command of SAP

- Data entry experience preferred

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- No stranger to performing extensive research to resolve complex customer inquiries

- Ability to simplify complex problems and build solutions

- Excellent verbal and written communication skills

- Customer service and office administrative skills

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Strong computer skills including customer database systems

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at

1.888.490.4154
. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit [ Link removed ] - Click here to apply to Sr. Customer Service Representative for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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Job ID: 03430-0011988333

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